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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1276 reviews 66%
4 star 473 reviews 25%
3 star 45 reviews 2%
2 star 65 reviews 3%
1 star 63 reviews 3%
Review Us
Rene G.
5 out of 5
5/11/2018
Jesse was very personable, professional, and helpful.
Denise L.
4 out of 5
5/11/2018
Mark handled everything perfectly. Appreciated the loaner car, and how quickly my problem was diagnosed and fixed.
Kathleen K.
5 out of 5
5/11/2018
Jesse was super nice and I enjoyed working with him
Margaret R.
5 out of 5
5/11/2018
Efficient, easy service day with no glitches. Thanks
Kenton T.
2 out of 5
5/9/2018
Jesse is good to deal with. Nothing against him. I just wasnt happy with the service shop response to fixing my issues with the car.
Brian P.
4 out of 5
5/9/2018
I didn’t buy my car from Bob Baker, but when I’m getting my car serviced there i get treated like I did. Your service department just got my business for life.
Tan N.
4 out of 5
5/6/2018
My car was serviced by this dealer so many years and professional the quality pretty excellent .
Beverly F.
5 out of 5
5/6/2018
This was my first time brining in my new CX5 to Mazda and Mark was very helpful!
Rick O.
5 out of 5
5/5/2018
Jesse was great. He kept me apprised of the status of the repair. It was a pleasure to work with him.
Jennifer P.
4 out of 5
5/5/2018
Max is an amazing service advisor. He has been patient with me during the seek and determine process with my vehicle. He is a great asset to your team.
Kyle W.
5 out of 5
5/5/2018
Fast and friendly
Tasos L.
5 out of 5
5/5/2018
Great work, thanks!
Michael S.
5 out of 5
5/4/2018
Max was great.
James W.
4 out of 5
5/4/2018
Lots of Communication through the service period.. Thanks Bob Baker Mazda Carlsbad..!!
Tim G.
4 out of 5
5/4/2018
Great communication, great follow through, great attitude
Laura E.
5 out of 5
5/3/2018
He was polite, helpful, professional and gracious.
Mina N.
5 out of 5
5/2/2018
He was very nice.
Sreerag S.
5 out of 5
4/29/2018
Yes
Donald K.
3 out of 5
4/28/2018
I was plesently surprised with Mark's service. First a he checked for any possible recall items. Which I know the dealer does at lower cost then normal service, then the cost is billed back to the manufacturer. It restores ones faith that there is good and honest dealerships out there. The inspection that was conducted I thought was very good. Mark didn't try to sell me anything I didn't need or want. Thank god, im in the Mazda family. I have 2011 Mazda 3, and a 2017 Mazda 6. Now my problem is which Mazda do I purchase naxt.
Denise .
5 out of 5
4/28/2018
Thank max. You’re the best. I hope they’re paying you good for how great you are.

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