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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1276 reviews 66%
4 star 473 reviews 25%
3 star 45 reviews 2%
2 star 65 reviews 3%
1 star 63 reviews 3%
Review Us
Robert P.
5 out of 5
7/18/2018
Max and Jesse are two of the best service providers EVER! They handled my concerns , and made it easy for me. I’m a Bob Baker guy for life!
David V.
5 out of 5
7/17/2018
Jesse is not only helpful when it comes to listening about my car troubles but knowledgeable as well. I'm beyond satisfied with the service I receive at Bob Baker Mazda Carlsbad. Thank you for your committed effort and standards of excellence. Its just another reason why I love Mazda!
Barbara B.
5 out of 5
7/17/2018
Great service, as usual.
Steven B.
3 out of 5
7/17/2018
Was wondering why I had to go on line to order a part to fix the steering issueand the parts dept. couldn't do the same thing? It took a week for the part to get to me and then I had to drive it up to the servicr dept
James L.
5 out of 5
7/15/2018
Great service, much appreciated.
Ryan K.
4 out of 5
7/14/2018
Mark was really friendly and there were no problems
Richard L.
4 out of 5
7/13/2018
Max is great. Been my advisor since I purchased the car almost 10 years ago.
Carri G.
5 out of 5
7/11/2018
My daughter Ani who drives my car called into make an appointment for monday. She was very happy with the help and advice she got so far. Thanks again, Carri G
Eleazar B.
2 out of 5
7/11/2018
Found 3 beer caps of and one of coca cola i dont drink so they are not mine
Elizabeth R.
5 out of 5
7/9/2018
Thank you!!!
Lynelle H.
5 out of 5
7/8/2018
Thank you for keeping me updated on the progress of the repairs.
Lee H.
5 out of 5
7/8/2018
Jesse was very helpful, answered all my questions, and called me back in a timely manner when I left a message.
Ramon A.
5 out of 5
7/8/2018
Max was great.
Jane C.
5 out of 5
7/7/2018
Friendly and efficient service as always. Thank you
Catherine W.
5 out of 5
7/7/2018
Great service
Deborah A.
4 out of 5
7/5/2018
Mark is the best!
Stephanie A.
5 out of 5
7/4/2018
Yes fast easy realiable
Paul G.
5 out of 5
7/4/2018
Max was extremely engaged, informative and helpful.
Elizabeth R.
2 out of 5
7/3/2018
Mark was great ! And always is - but my poor car has had so many recalls and now the battery needs replacing - only 32,0000 miles - mazda needs to help iut here Thank you
Muizz H.
5 out of 5
6/29/2018
Jesse provided excellent customer service during my visit. Very helpful in providing all the details to make my experience a very positive one. From ensuring that the repairs were completed in a timely fashion to providing the loaner vehicle, everyone was executed to perfection. Thank you!!!

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