It’s always a pleasure to bring my CX5 to Bob Baker Mazda Carlsbad. Thanks for great service!
Max is always friendly and helpful. Treats us like family
Thanks for tracking down complex and subtle issues to get me back on the road!
Max was absolutely wonderful during this entire scenario. He was clear and upfront about all costs and I never get as though he was trying to sell something I did not need. He’s a keeper!
Nice, friendly experience. Thank you
Very professional & helpful. Quickly serviced.
Pleasant experience .. thank you so much..
No comments. All Good! Thank you
Two hours to run a diagnostic on a check engine light to find a lose gas cap is a bit absurd. Esot considering we had an appointment.
My service experience was excellent. I like how I was treated and taken care of.
The were able to quickly identify what was wrong with my car and fix it at a fast pace for a reasonable cost. All the while, the staff was kind, courteous, and professional!
Mark was up front with us on everything
He kept us informed on the progress of the repair. Real previlage working with him
Sat in waiting room 30 minutes after car was done. Received phone call saying it should be done by 230. Returned to waiting room at 215 and sat there until I approached the desk asking what the delay was at 300. You need a better system to make it visible to all when the cars are ready.
I was scheduled by the dealership for an oil change, so I arrived at my scheduled time of 9am. Since I bought the car the breaks have been squeaking every time I use them, so I asked them to look at the breaks. I waited 4 hours, they didn’t change my oil and I got no explaination about the breaks squeaking (and they still squeak non-stop). Very disappointed that I spent half a work day there to get nearly nothing accomplished.
Great service! Helpful, quick, and went the extra mile to order an Uber for me to one of my favorite coffee shops while I waited. Definitely will recommend to anyone I know who needs Mazda service.
I I’m very happy max was very caring and informative on the work was done to my care. I’ve been very very happy when I bought my car till now and I’m happier that my Miata is beautiful again
Had an issue with a previous service. Mirror caps were replaced and one week later one of them fell off. Ordered them next day. Instead of dropping my car off Max told me to wait 5 minutes and he would have me out the door so I didnt have to leave my car to go to work. Service literally took 5 minutes and saved me an uber ride and valuable time in my day
Max was friendly, knowledgeable and acted as though my experience there mattered. The work was done quickly and I drove off to work in half an hour. I was impressed.
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