Service Center

Real Reviews From Verified Customers

Kimberly E.
5 out of 5
11/28/2020
Gets the job done! Thank you
Vanessa B.
5 out of 5
11/27/2020
Anthony was very friendly and professional and my car was returned very quickly, which I appreciated.
Michael Y.
4 out of 5
11/27/2020
Service was great, got me home and back in an Uber. Whole appointment too less time than quoted. Anthony was awesome. Thank you!
Rochelle S.
5 out of 5
11/26/2020
Max was great! Love his energy and communication
Allyson D.
4 out of 5
11/25/2020
I have had to bring my Mazda 3 in at least 5 times. I think I got a bit of a lemon unfortunately. However, each time I’ve had to bring it back, I knew Max would do everything in his power to help me. He is a sincere and genuine human being! I hope I never have to bring my car back again, but if I do, at least Max will be there to brighten the experience! The rest of your staff deserves mention as well. They’re all very kind. Special thanks to Andrea & Anthony!
Lynette W.
4 out of 5
11/25/2020
Max always delivers Love the guy! Jeff Wilkerson
Lisa A.
5 out of 5
11/24/2020
Very efficient and always on time!
Patricia G.
5 out of 5
11/24/2020
Anthony was very personable and prompt in response to getting back to me with the problem with the car and the cost.
James M.
4 out of 5
11/21/2020
Great job, found additional items that I needed to address, explained in detail and fixed them.
Robert A.
2 out of 5
11/21/2020
When picking up my car no one reviewed what had been done. In all my many past visits over a decade with you the Service Advisor would briefly go over the service that had been performed. This was not one of the past Service Advisors.
Frances C.
5 out of 5
11/21/2020
Anthony was great!
Ricardo L.
2 out of 5
11/20/2020
I been a customer since 2017 and this time around, my CX5 was not washed .
Linda J.
5 out of 5
11/20/2020
Happy with the results.
Robert M.
3 out of 5
11/19/2020
Anthony followed through with us to get our car fixed. There were some mistakes made and he had us bring the car back to correct the errors. He was a nice communicator
Armando G.
5 out of 5
11/19/2020
Anthony was very friendly and professional. Understood my requirements and did a great job. In addition, the technician (Nick) was helpful as well.
Neil H.
5 out of 5
11/19/2020
Excellent and great service ! Max was very professional and helpful .
Amelia O.
5 out of 5
11/19/2020
Great customer service
Miguel M.
2 out of 5
11/18/2020
My car came in for a service bulletin involving a Pcm reload, the service person told me my car was not under the affected vehicles which it is and then he said it does not have a mitsubishi pcm which it does. I have been working at a dealership for 5 years and I have never seen such a bad example of what a dealership experience should be, I will be escalating the matter to corporate or the nhtsa .
Irene S.
4 out of 5
11/18/2020
The ArmorAll looks fantastic. The cargo cover fits nicely. The vehicle was serviced on Monday 11/16 and ready for delivery on 11/17, as promised. Our‘’first impressions’ with Anthony and Bob Baker Mazda service is very good. Thanks!
Ali S.
5 out of 5
11/18/2020
Max has always taken excellent care of my car. He is knowledgeable, honest, and provides excellent customer service.

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