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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1276 reviews 66%
4 star 473 reviews 25%
3 star 45 reviews 2%
2 star 65 reviews 3%
1 star 63 reviews 3%
Review Us
Patricia I.
5 out of 5
12/30/2020
Great service!
Barbara P.
5 out of 5
12/29/2020
Very seamless service! The wait time was shorter than expected. Thank you!
Jean C.
3 out of 5
12/29/2020
Took me in last minute. Found out needed new brakes and did work same day
Rio M.
3 out of 5
12/29/2020
Got me in last minute..
Priscilla E.
5 out of 5
12/25/2020
Very kind and explained the services done on my vehicle
Jeffrey W.
5 out of 5
12/24/2020
None
Alma C.
5 out of 5
12/23/2020
I'm happy because it was done fast and they even washed the car super happy
Ruby K.
5 out of 5
12/22/2020
Always appreciate Max’s focus on customer service!
Maria M.
5 out of 5
12/22/2020
Excellent Customer service
Ali S.
5 out of 5
12/22/2020
Max provided excellent service as always.
Constance W.
5 out of 5
12/19/2020
Thanks for your quick and excellent service!
Joe R.
4 out of 5
12/19/2020
He was responsive and professional. Answered all my questions. I am concerned with why my auto Needs brakes and belt withIn first year of ownership.
Corless C.
5 out of 5
12/5/2020
Max was very professional and courteous and explained all about the service
Carri G.
4 out of 5
12/5/2020
Anthony Umhra has been there every time I check in for service for my CX5. I love that he is always polite, professional and so easy to talk with. I was really disappointed that my seat had some kind of defect in the material, but he made the process so easy and smooth to get it replaced in just one night leaving my car. He also gave me a car to drive home which was also an easy process. I hope he will get a promotion and a raise for all his consistently good work. Thanks again for all your help!
Martha F.
4 out of 5
12/5/2020
Anthony is a great communicator which is key to setting expectations and positive customer experiences.
Cristobal V.
4 out of 5
12/4/2020
Upfront with prices. Timely service
Deborah M.
5 out of 5
12/3/2020
So far I have been very happy with the service at BBM and the service personnel. It is a very pleasant atmosphere and very accommodating. Thank you.
Tripoli M.
4 out of 5
12/3/2020
Anthony was awesome! I look forward to my repair in next 10 days when the part arrives.
Brad K.
5 out of 5
12/1/2020
My service tech Anthony was excellent!
Carmen B.
5 out of 5
11/28/2020
Anthony answered all my questions and was able to provide great costumer service.

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