Service Center

Real Reviews From Verified Customers

Jeffrey B.
5 out of 5
2/6/2020
Anthony is super friendly and helpful!
Sheila H.
5 out of 5
2/6/2020
Fast and friendly service. Love ?? it!!
Bruce K.
4 out of 5
2/5/2020
Alex was friendly, knowledgeable and professional. He answered all questions and it was easy to follow his suggestions. I will be back.
Peter H.
5 out of 5
2/4/2020
Great service as usual you will always have my business
Gilbert G.
5 out of 5
2/4/2020
It’s a great team of people
Russell H.
4 out of 5
2/4/2020
First of all I stopped in to BB last Saturday and Max was very helpful then and he put all my info in your system but I didn't have a copy of my maintenance warranty so I came back in today and when Max saw me walking around he came out of his office and called me by my first name...that simple gesture made me feel good! I showed Max the paperwork he needed and he got me right in for my 10,000 mile service on my 2018 Mazda CX-5 GT...which I absolutely love! Max was very helpful and a pleasure to do business with! I also had some questions on using some of the many options installed in my car and he suggested I go up to sales after my car was done being serviced and ask for Fred and he would be glad to help me! Which is what I did and Fred was nice enough to come outside and we got in my car and first he pared my new phone to the car and then showed me how to properly use the GPS and he adjusted headlights/high beams and windshield wipers to automatic...and he showed me how to operate the cruise control effectively...that was really helpful! Between Max, Fred and your service team, I had a great visit to BB today and I'm glad to be part of the Mazda Family! Thanks for the great service today! Russell H
Joani K.
5 out of 5
2/2/2020
Max in the Service Dept was great & so helpful!
Dalia M.
5 out of 5
2/2/2020
Quick and easy, thanks!
Ashley M.
5 out of 5
2/1/2020
Made it so easy and was on top of everything! Thanks!
Mark R.
5 out of 5
2/1/2020
Anthony was great - very personable, helpful, and honest.
Debbie M.
5 out of 5
2/1/2020
Anthony did a great job of listening and answering all of my questions.
Allison R.
5 out of 5
1/31/2020
Max was great! My service was done quickly and I was updated frequently.
Richard L.
5 out of 5
1/31/2020
Max did a great job!
Rachelle F.
5 out of 5
1/31/2020
I always feel confident that my Mazda is getting the best service possible when Anthony assists me. He is professionally friendly, informative and engaging. I app his patience and his knowledge to answer quest I have about my vehicle and service. THANK YOU!
Ryanna M.
4 out of 5
1/30/2020
I’ve had him a couple times now I believe and he’s always been great! Three cheers for Anthony!
Rachel C.
4 out of 5
1/30/2020
Anthony was so warm and welcoming upon my arrival. Anthony seemed genuinely open to hearing any concerns or needs from me. Anthony was accurate on my wait time and welcomed me to the waiting area while my car was being serviced. Anthony is a top notch professional!
Michael B.
5 out of 5
1/30/2020
Very professional and through
Tiara S.
5 out of 5
1/29/2020
Anthony is always very polite and attentive. He goes over the paperwork and/or calls with updates on work that needs to be performed.
Tyler W.
5 out of 5
1/28/2020
Max is extremely knowledgeable about all things car related. He is a guru and I recommend him to everyone I know. He is a gem at the Carlsbad location. All Mazda dealerships should have an individual like max Hackedorn in their service department. A++++++++++. Thank you Max.
Katrina D.
1 out of 5
1/26/2020
You are sending and calling the Wrong number. Please check your records!!!!

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