Everyone was very nice, but they discovered two problems with my new CX-30 and were not able to fix either one because of parts. Counting today’s visit for a recall, that makes 3 visits to fix initial defects that should have been found before delivery of the car.
Max knows his stuff and is super friendly and helpful - its very refreshing and incredibly appreciated! ????
Work was quickly done and I really appreciated the car wash. Max answered all my questions too. Overall, a good experience.
I dealt with Anthony who is friendly, helpful, and very professional. There was another man who came over to check my car in while Anthony finished with the customer ahead of me. This man needed the mileage, and without asking, simply leaned into my car and reached across to push the button to obtain the info. I felt this was rude and unprofessional, and told him he simply could have asked me to push the button myself.
Anthony was an absolute 10. 5 star rating
Anthony is a great addition to the team, however Mark was the bomb!
Car wash was the best ever this time.
Car was done on the minute we were told it would be!
Wonderful experience. Has me coming over and over
Great customer service. Always attentive and the price is competitive.
Very evasive when I went back to return rental felt like I was ignored!
The service from Anthony Umhra was excellent today.
He was pleasant, friendly and very professional.
Thank you very much!
Alma T
Love that my “Duchess” is cared for by such an excellent team! Always professional & mindful of my wishes!
Everything was great one suggestion is maybe you can go over the checklist with the customer when I got home I noticed that my air filter was marked that it needs to be replaced but I wasn’t told about other than that everything was good
He’s the best ! Always happy to see me and gets things done !
The best! No other words could describe the team at Bob Baker Mazada.
Very helpful! Got me with the right person to get the car I wanted! I love my car. He was also able to answer all of my questions.
This was my first service @ Mazda with my new vehicle. Joe was good @ communicating with me. He let me know what work would be done & how long it would take to complete.
The service was expedient and friendly. I have total confidence in taking my car to Bob Baker because i trust Max Hackerdorn. A rare find in service.
Very helpful, on schedule, great updates and follow up. Thank you Anthony.
The service was Prompt and awesome, I called the day prior and you got me in the following day. The service technician was courteous and efficient. I will be back.
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