Zach was very thorough and helped me coordinate the repair.
He is the best service advisor I have had in many years . He is the only one I will go to.
We got our Subaru back and there were two huge scratches on the windshield.
Carlos was very friendly and fit me in for an oil change on short notice. He answered my questions openly and seemed to have good knowledge of what my 2017 Outback needed, particularly in terms of the benefits of synthetic oil. The work was completed in the estimated timeframe I was on my way. I was impressed with Càrlos’ positive demeanor and the dealership in general. Thanks for the welcoming atmosphere and knowledgeable staff.
I had a great experience with Carlos with my last service. He has a positive relaxed attitude and makes you feel that your car will be taken care of. He has been the most professional service advisor that I’ve had at Subaru. The atmosphere with everyone in fact was great! Thanks!
The service at Subaru was awesome in the beginning. The rental company experience was 100% bad. The front bumper rubbed on the tire. I stopped and called the company that i was afraid to drive it. I was told they dont drive to Vista. Returned the car. Back at the Subaru dealer my car was ready. Thank you. But my still had all the paper mats inside, number hang tag. Not a big deal just not a spectacular end to a crappy day.
My problem was not addressed at all. Nothing was fixed on my vehicle.
I’ve used your dealership for years for my car service. I’ve always been loyal to your location. I brought in my car for the usual oil change and asked if service could look at a few things that popped up on my dashboard. I thought it would be part of the usual oil change when they check on minor things. Never was I told I’d be charged for a diagnostic fee of $150. I found out the hard way when I came to pick my car. Had I been told it would cost that much money to give me an answer on what was wrong and may need to be fixed/replaced I would have denied it.
Easy service visit, JP made the process smooth and was able to address all of our issues. Thank you!
JP did a great job servicing me!
Ron is the reason i keep buying vw. Always looking to help, he is very valuable to your dealership!
Zach is an amazing client service person. He is the one and only
reason why I come back to this dealership.
Brent was friendly and professional! Very happy with my experience
Zach was very knowledgeable polite and helpful.
Came in without an appointment but with an oil leak, just as we were preparing for a cross country trip. Jed and your team were awesome in getting our leak fixed and making us feel safe on the road again!
Carlos kept me informed and answered my questions, and my car looked good after the surface applications.
Excellent service! Very pleased with Customer Service!
Thank you, it was a good experience.
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