Ron made an excellent job figuring out the cause of check engine error message that problem has existed for 3 years and nobody was able to solve it up today, thank you all
Zach is awesome! Very honest about what my car needs and doesn't treat me like I don't know anything just because I'm female
Very thorough and considerate. Great communication.
special thanks to Ron for his knowledgeable approach to solve the check-engine problem that has been around for longer time and nobody solved that before
I arrived at almost quitting time. Although it was a simple oil change the techs completed it before quitting for the day.
Respectful and professional service by all that I encountered at Bob Baker Subaru. Thank you
Zack is a good advisor, easy to deal with and down to earth.
March 28,2018
Picked up my car at VW Carlsbad, couldn’t be happier with my GTi, all work handled in timely and professional manner. Always kept up to date with what’s going on via Ron Davis. Extremely satisfied wth my vehicle after cam chain tensioner replacement. Also would like to thank VW mechanic Hector for taking care of my car, she’s running better then ever. 100% will return for oil changes and any other work. Thank you so much
I think Julian did everything he could and provided excellent service. But I do think a Subaru warranty should be 50k. Standard. I believe in these vehicles and they should make it that long before the AC breaks. That said, Julian did all he could to help me and so did the service manager.
Bobby has always been very helpful and knowledgeable.
Carlos was polite and the car was ready in less than the estimated time. Thank you!
Zachary is so professional and customized my service to both my short and long term goals with my car. Exceptionally knowledgeable and friendly. Thank you for making my car service the bright spot in an otherwise ordinary Tuesday!
Thanks Brent for getting both of my transaxle issues ironed out. Both the lead service foreman's (sorry I for got his name) and your professionalism, knowledge, experience, and insight were invaluable in resolving a difficult an unnerving issue/situation.
MANY SINCERE THANKS TO YOU BOTH!!
Bill Toolen is the best! Jusu bought a third car from him!
-when I dropped off the car my concern was blown off and I was told it’s “probably” this so we’ll just turn that off. Um, okay, “maybe” it is just that, but “maybe” it’s not, so could you maybe at least tell me you’ll look at it and see if you can find a different problem?
-asked if I wanted a car wash, said yes, upon pickup car wasn’t washed
-Julian was gone to lunch when I came for pickup so someone else offered to help me. They said they’d get my car and 20 minutes later, no car. Finally went back to same guy to see what was up with my car and he completely ignored me but jumped on the phone like he was busy and waived at another person to come help me. That person was finally able to get me my car.
Bobby's the best. Please feel free to address these texts to me, Dave Rodway and NOT Elizabeth.
Thank you for you excellent service!
Sincerely,
Dave Rodway
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