Everyone at Bob Baker was fabulous! I love my crosstrek and the service grime everyone has been wonderful! I will recommend you to anyone who will listen to me!
While I appreciate the use of a loaner car, 2 weeks for a repair seems a bit too long. The fact that parts are not readily accessible makes me wonder if I bought the right car. I've been a Bob Baker customer for 18 years. I must trust the car that I drive.
Everyone was very professional and service done in time estimated
Julian was great and answered a few questions I had. Got lucky and the shuttle home was ready as soon as I finished dropping my car off. First time getting service here and plan on coming back.
Jed and the other staffers took the time and made the effort to resolve my questions. Great service! I look forward to the next maintenance appointment.
Zach was awesome. I had decided not to extend my warranty but the experience I had has made me rethink that decision.
Ron was great. Couldn’t have been better
Polite and professional all around. Julian in particular but even others I encountered
Brent and my salesman George were great and they did a fantastic job. Though some how my windshield was cracked. I don’t think this is an easy task to do. Hopefully changing out the windshield doesn’t cause any other damage.
Very helpful; informative and accommodating!
Kindness, politeness, courtesy, promptness, and accommodaadating
Jed was extremely helpful and listened carefully to my concerns. He went out of his way to make sure my concerns were addressed. I am very happy with the service Jed provided.
SRS sensor malfunction was told by Perez that they would not fix it and that I should try another Subaru dealership to get it fixed. Manager also told me they would not fix it and gave me the number to the National Subaru company. The car only has 13000 miles and I purchased the extended service agreement. I feel I was sold an un safe car since the malfunctioning sensor turns off the air bag. I will be checking all legal options to get this resolved.
Wonderful service thank you so much
He’s very helpful and polite. He’s upfront and honest which I appreciate.
Used your express service my oil change was complete within an hour thank you
Everything was done and they took my car as a walk in appointment. Great experience
Zac was a great help and he is a wonderful representative of Bob Baker Subaru.
See you next time. Great service as always!
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