I was disappointed that I had a 12:00 appointment and had to wait till almost 1:30 to get a ride to State Street for lunch due to lack of drivers. It was disappointing that knowing my radio display panel was black, they did not have a replacement in stock knowing this has been a widespread problem. The new radio is now ordered and whenever it arrives, I can again drive from San Clemente to have it installed.
Tanner did his best to accommodate us, but we are still are without a radio and all the benefits of the center panel. We have had our 2018 outback since 2/18 with only 6400 miles and love our car.
Tanner was courteous and explained the service to be performed and was accurate in the duration of the work. He then communicated with me about the work and offered a car wash too. Very satisfied!
Tanner was excellent thanks
All of the young men were friendly and helpful. Your dealership waiting area was clean and pleasant. The coffee was good too. Thank you for everything!
Joseph Phillips gave me all the necessary information and I appreciate his assistance and help - Thank you
Zach is awesome! Took care of everything I needed done to the Subie for my drive / move to Texas this week! I love you guys and love my subie! Thanks Zach!
JP was very professional and delivered my vehicle on the time promised
Bobby was very nice, approachable and handled everything with my appointment perfectly.
Thanks for getting my car back to me so fast!
Julian was great from the moment I entered the service dock he was all about good customer service. Thank you Julian!
Julian is fantastic, sharp and does what he says.
Quick and done right. Thank you
Bobby was amazing! He was easy to work with and easy to talk to and very knowledgeable. A++ for Bobby.
He’s very helpful and he provided us with excellent service
I had a 7:30 am appointment and was told that the 150,000 could be done by 12 noon, so I waited at the dealership. Zach confirmed the car could still be ready on schedule at 10:30 am when he came to tell me about another potential problem that was checked. Then, at 2 pm, more than two hours afters my car was supposed to be finished, without any word about why it was taking so long, I went to find Zach to check myself. He told me it would STILL BE ANOTHER HOUR (i.e., 3 pm). The car was finally done at 3:40 pm.
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