Will was great and addressed all the issues I had
Will has already addressed my concern and scheduled me to come in tomorrow to reset the service tool on my Jetta.
Super nice and explained everything great. He guessed correctly that my check engine light was because of a rodents turning my engine compartment into their own Las Vegas style buffet.
I bought my new car on Monday by Friday it was in the shop. Friday afternoon they told me they wanted to keep it through the weekend till Monday. After begging I finally got a loaner car. Monday came my car still wasn’t ready, finally ready Tuesday afternoon. Very disappointed that a new car had to be in the shop for 5 days. I think Bob Baker should at least compensate me something for the inconvenience, frustration, and disappointment in a new car
Julian was great. And the rest of the staff the drivers etc. always do a wonderful job. Great customer service!
Tanner was super helpful. And now my car is perfect.
Very professional. Work was done quickly.
Julian is both very professional and knowledgeable.
I am pleased that I was taken in without an appointment and that my wait wasn't long considering the fact
The service was performed as promised. Will described what was needed and kept me informed. At pickup he described everything that was done. Great job, Will
Probably the best experience I have had working with a service department. Tanner was professional, friendly, a great communicator, and extremely helpful. I will highly recommend BB Service to friends and family.
Tanner was great. He was respectful and knowledgeable of the issues with my car. He let me know of any price changes or problems they found before proceeding. I felt informed during the entire repair. He was polite and professional.
Great service every time I go there . Thank you Bobby for ALL YOUR GREAT SERVICE !!!!!
Easy process. Efficient, polite staff.
Julian was very personable. Answered all our questions and took care of our needs.
Zach has great customer service skills.
Everything went well. Thanks for great service, Tenner.
Tanner has been very attentive to solving an ongoing problem with our radio. Great personalized service and communicator!
Bobby has been wonderful every time we have needed help with our Beetle.
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