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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5967 reviews 67%
4 star 2145 reviews 24%
3 star 176 reviews 2%
2 star 311 reviews 3%
1 star 305 reviews 3%
Review Us
Jane H.
5 out of 5
4/19/2019
Zack was more than helpful. He was a pleasure to deal with. .
Nick B.
5 out of 5
4/19/2019
Bobby was outstanding
Sierra D.
5 out of 5
4/19/2019
Julian is always great!!
Bea D.
5 out of 5
4/19/2019
Zachary was extremely polite and very helpful with my questions. He is a great representation for your dealership. I thought he was very good at hos job.
Hawken G.
5 out of 5
4/19/2019
Will was extremely attentive to my situation and went above and beyond to ensure my needs and timelines were met. Couldn’t have asked for a more pleasant and timely repair. Thank you again for the hard work and effort.
Kathy H.
5 out of 5
4/19/2019
Thank you!
Flor B.
5 out of 5
4/19/2019
Professional, courteous, efficient. Thank you.
Dennis H.
1 out of 5
4/19/2019
Waited 3 days to get appt.check engine light on Car promised done in 1 to 2 hrs. Not done after 6 hrs. Also had to wait for over 30 as Car not done yet. Check engine light came on coming out of service but by then techs had gone home. Upon driving home check engine light came on again.
Hisashi M.
5 out of 5
4/19/2019
Good service
Chris B.
4 out of 5
4/18/2019
Tanner was great. Took care of everything I needed and was very friendly.
Bridget A.
5 out of 5
4/18/2019
Julian was an absolute pleasure to deal with. He went above and beyond what I would consider good customer service for this visit. I hope to work with him again.
Richard D.
5 out of 5
4/18/2019
Julian was super! Wonderful experience
Alma B.
4 out of 5
4/18/2019
William was very knowledgeable about the issue with our car and made us feel very confortable when I come back to Bob Baker Volkswagen I want to talk to him again we known will be in good hands thank you The Bell Family
Charles C.
5 out of 5
4/18/2019
Tanner is a great representative and considerate of my concerns. I feel very happy with my service!!
Lesina M.
2 out of 5
4/17/2019
Overpriced rude service
Kathryn J.
5 out of 5
4/17/2019
Always pleased with Will. He really goes out of his way to help you...and he makes sure I leave with a clean car. ???? Thank you, Kathy Jones
Darlene H.
5 out of 5
4/17/2019
Zach was knowledgeable, extremely helpful. Give him a raise!
Kelly T.
5 out of 5
4/17/2019
Bobby answered all of our questions and super personable!
Donna E.
4 out of 5
4/17/2019
we were well taken care of
Caitlin M.
5 out of 5
4/17/2019
Tanner was a great help, he explained everything & I would recommend him to any Subaru/VW customer in a heartbeat. He was knowledgeable and enthusiastic about his job.

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