Julian provided excellent service and answered all my questions.
Joseph is knowledgeable and helpful
Darius Young was very personable and provided GREAT customer service.
Couldn't have been any better - "J.P." was very efficient. Thank you...
He was kind and efficient.
Tanner provided excellent and professional service.
Continued oil leak. Tail warning light still on. Was anything fixed? This is getting exhausting. And you had my car for days. And I had to call to check up on it.
My service by Tanner was perfect. He went above and beyond to provide exceptional customer service. I would highly recommend Subaru to anyone looking for a new car, and would definitely recommend Tanner Knapp. I send a separate email to Tanner and the service manager stating the same. Look forward to doing business at Bob Baker Subaru in the future.
Very helpful & friendly. Excellent service
Julian was great. I would highly recommend his services to anyone needing car help!
Colton and the shuttle drivers Wayne and Joel were all so professional and friendly.
Will Curasco the VW service manager was excellent. Incredible service.
Thanks for taking care of my car on short notice. I brought it in with no appointment and it was fixed in 3 hours.
Zach nearly oversold me on having to get 4 new tires instead of just two.
I was about to pay for 4, but the guy wouldn't answer his phone when I called back. He said there were o ly 3 tires in stock, which started this whole shitshow of Colton **** up the order from my from feedback form.
If Zach had reserved the 3 tires like I assumed he had--I explicitly said I wanted my tires replaced at the dealer after all--then I wouldn't have had to go down there 2 additional times taking time off work for each.
If he had not oversold me on getting 4 tires, I could have been in and out in 1 day.
**** up first part order, Tanner had to fix everything.
Gave wildly inaccurate time remaining estimate on the day the work was done.
Friendly and polite, but I don't give a **** about that when everything else goes wrong.
I had made an appointment to drop my car off for service and had to wait 30 minutes for someone to assist me and leave me car.
Very nice and professional.
Service was great and all my questions and concerns were answered
Tanner did a great job as service advisor.
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