Darius was super helpful and provided excellent service!
Always pleased with the service provided by Bobby. He greets me as a friend and I trust him to take the best possible care of my car. I am a customer of over 20 years.
Awesome communicator - did everything necessary to get the job done. Clearly explained all the services and paid great attention to detail.
William was awesome. Very informative very thorough in his explanations. Great employee to say the least keep up the good work William.
Prompt service right on schedule. Very polite and pleasant young man. Good job.....
Excellent man. Great go in his step. Positive friendly manner. Results focused and eye on the bottom line. I remain a happy and satisfied VW owner. Thank you. :)
All was good with one exception. Driver side visor squeaks. I was told it was disassembled and they couldn't get the squeek out. The alternative offered was to purchase a new one plus pay for installation. Are parts not under warranty?
Great job across the board!
Thanks Will. Your service was great and I really appreciate VW replacing the parts and getting all of the work done in two days.
I don’t understand why I paid for 2 new brake bulbs when the bulbs were working when I drove into Bob Baker. I should have asked Tanner this but didn't realize that the brake bulbs were the same as upper rear red lights on my 2015 Forester.
When I followed my wife into Bob Baker the upper rear red lights were on. The brakes weren’t working because the brake switch was faulty. I would love an explanation for this. Thank you.
Very polite, very nice. The best experience with service department we have had so far.
JP is amazing - very polite, attentive, helpful, keeps me informed of the status of my vehicle and expedited service when he is able to ????
William Carrasco, is an excellent management expert.
My highest recommendations for his professionalism, 10 out of 10.
Thank u.
Tahira A
Very professional, polite and knowledgeable
Good customer service and follow up. Thank you!
Happy he was able to fit my car in for service this morning on such short notice.
Thank you Joseph , very caring and good work.
Zack was very pleasant , professional
I was pleased :)
My service manager is fantastic
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