Efficient and painless! :) Thanks!
This was my first time bringing my vehicle to bob Baker. Tanner was great and helped with all my needs. He explained the issue and spent adequate time with me to help address any issues. Thank guys. I’ll be back
Zach is the best tech I’ve dealt with over there
My service advisor Bobby was Awesome!
Professional, knowledgeable, great communication and updated me with expertise on the needs of my vehicle.
I felt very lucky for the past 4years to have Bob Baker VW Service Department overseeing the maintenance on my Tiguan.
Zach also needs an accolade as he treats me like I’m a close relative - a very good thing.
I’m now moving to Ventura CA and hoping I encounter the same care as I have had with all of you.
Thank you from the bottom of my heart.
Pam Shellenbarger
Zach delivers. Customer is his top priority. Has my vote.
Efficient, friendly, professional. Thank you!
Darius is the best. Very courteous; he assisted us greatly in making sure we were extremely satisfied!
Excellent service, knowledgeable, timely & patient.
Everybody doing their jobs always a beautiful thing.
Zach is always phenomenal, thanks for having him on your staff
Amazing customer service!! Julian Perez and the entire staff at Bob Baker Subaru went above and beyond to fix a mistake made by a different Subaru service center, with whom they are not associated. Both my husband and I were absolutely blown away by the service we received. Staff were courteous, kind, and helpful from beginning to end. I will never take by Subaru anywhere else but Bob Baker, and will be recommending their site along with Julian as their service provider to friends and family. It’s rare to find such quality customer service, thank you again Julian and everyone at Bob Baker.
Second time I’ve received excellent assistance from William. He was extremely timely and kept me informed throughout the entire process. He provides unmatched customer service which far exceeded my expectation from any dealership in Southern California. I’ll be requesting him by-name for any and all future requirements I have. Thanks William!
Julian is extremely professional and would recommend him anytime
JP helped to get me into the schedule when I needed it. He gave me excellent service.
Wouldn’t accept my warranty on my Subaru Outback I had purchased from Car Max,The reason was that Car Max takes to long to pay for the work,I would have to leave my car at the shop until Car Max paid the bill,He said it could take up to 3 weeks or longer.
Fantastic Friendly Service!
He was kind and was intent on letting me know of any additional costs and time factors. He was very thorough.
I felt that his best interest was towards my car
I appreciate the great service I received from Julian. He was attentive to my schedule and did not try to up sell anything not needed at this time.
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