Service Center

Real Reviews From Verified Customers

Rosario R.
5 out of 5
2/8/2020
Will was very pleasant and helpful. As always the associates at Bob Baker are well informed and kind I always enjoy any interaction with them all Thank you BobBaker and family
Jamie M.
5 out of 5
2/8/2020
Tanner was very clear about what I should expect from my service. He also was very knowledgeable about the service. I would come back and also recommend based on the service.
. N.
5 out of 5
2/8/2020
I was kept up to date on the progress of my vehicle. I appreciated that and the timely manner in which services were done.
Natalie H.
5 out of 5
2/8/2020
Very friendly :)
Terrie S.
5 out of 5
2/7/2020
Julian was great!!!
Kevin D.
5 out of 5
2/7/2020
Tanner serviced my car by explaining issue with AC system, kept me informed, very knowledgeable about forrester
Antionette K.
5 out of 5
2/7/2020
Joseph was very professional
Ross J.
3 out of 5
2/7/2020
Zach is awesome and one of the main reasons I keep coming back to this dealership
Jilaine V.
5 out of 5
2/7/2020
Julian is professional as well as personable. Definitely a “keeper”! Service completed within time promised, including outside wash. Excellent
Colleen M.
5 out of 5
2/7/2020
Awesome service rep
David C.
5 out of 5
2/7/2020
John got me in and out in a very timely manner.
Adrianna C.
4 out of 5
2/7/2020
Julian is always my go to at Bob Baker. He is always so helpful and friendly. I told him today that I hope he doesn’t leave anytime soon because he would definitely be missed. I feel like he always goes above and beyond in all his service assistance.
Florance D.
4 out of 5
2/7/2020
Very expensive
Janice E.
4 out of 5
2/7/2020
????
Elliot C.
2 out of 5
2/6/2020
Dropped my car off at my scheduled appointment time of 830 am to replace a plastic trim just below the windshield. I was told it would only take 2 hours at most. My car wasn’t even worked on until 4pm when I called. I picked my car up around 5pm meaning it was a simple replacement. Why did I drop it off so early and have to be careless for the entire day? And when I picked it up they mixed up all the keys just leaving a bitter experience. I don’t usually have issues with Bob Baker Carlsbad but this wasn’t a good one.
Glenn R.
5 out of 5
2/6/2020
JP is genuinely concerned with customer satisfaction and delivering excellent customer service
Jamie D.
5 out of 5
2/6/2020
Everything exceeded expectations!
Margaret G.
5 out of 5
2/6/2020
Brendan cared. Wanted my experience to go smoothly. Well spoken, kind, informative. MG
Matthew C.
5 out of 5
2/6/2020
Service was very shock and service department was professional and friendly
Andrew S.
4 out of 5
2/6/2020
Zach has always gone above and beyond to provide the best service possible for me. I wont be taking my car anywhere else for service any time soon. I can't say enough good things about my experience.

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