Will was very pleasant and helpful.
As always the associates at Bob Baker are well informed and kind I always enjoy any interaction with them all
Thank you BobBaker and family
Tanner was very clear about what I should expect from my service. He also was very knowledgeable about the service. I would come back and also recommend based on the service.
I was kept up to date on the progress of my vehicle. I appreciated that and the timely manner in which services were done.
Tanner serviced my car by explaining issue with AC system, kept me informed, very knowledgeable about forrester
Joseph was very professional
Zach is awesome and one of the main reasons I keep coming back to this dealership
Julian is professional as well as personable. Definitely a “keeper”!
Service completed within time promised, including outside wash.
Excellent
John got me in and out in a very timely manner.
Julian is always my go to at Bob Baker. He is always so helpful and friendly. I told him today that I hope he doesn’t leave anytime soon because he would definitely be missed. I feel like he always goes above and beyond in all his service assistance.
Dropped my car off at my scheduled appointment time of 830 am to replace a plastic trim just below the windshield. I was told it would only take 2 hours at most.
My car wasn’t even worked on until 4pm when I called. I picked my car up around 5pm meaning it was a simple replacement. Why did I drop it off so early and have to be careless for the entire day? And when I picked it up they mixed up all the keys just leaving a bitter experience.
I don’t usually have issues with Bob Baker Carlsbad but this wasn’t a good one.
JP is genuinely concerned with customer satisfaction and delivering excellent customer service
Everything exceeded expectations!
Brendan cared. Wanted my experience to go smoothly.
Well spoken, kind, informative.
MG
Service was very shock and service department was professional and friendly
Zach has always gone above and beyond to provide the best service possible for me. I wont be taking my car anywhere else for service any time soon. I can't say enough good things about my experience.
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