Very courteous and helpful when I needed to get my new phone hooked up to my beautiful Ascent suv. Washed my car beautifully. Even though I did not have an appointment for oil change they got me in. They cut my wait Down by one hour which I appreciated as I live 65 miles away
Tanner is sokution ficused and a terrific representative of your company.
Very courteous and professional.
I appreciate how professional and helpful the staff was. I was super nervous when I heard the clutch needed to be replaced but it was done super fast and feels perfect !
Erik Lopez was so kind and helpful! Thank you.
Excellent and appeared very trustworthy! I am so glad to have pro’s take care of my beautiful Outback! I am a loyal Subaru customer. Bought my first one from Bob Baker back in2001 and drove it for 17 years! Moved to Tennessee in 2012 where I traded it in for a 2019. Am now back to stay in Ca. And trust you all stayed great (good feeling w my first service after returning to Ca)!
Please contact me immediately.
Nice to get in easily for servise
Outstanding Service. Tanner was terrific!
Excellent service Thank You
Thank you for coming to my door to pick up my Forester for its recall issue. This is the ultimate in customer service.
Zach consistently provides excellent service. His knowledge of Subaru parts and service is impressive and so helpful when you call with a question or concern. He is able to articulate what the issue may be and offers a solution. His confidence in the service team and mechanics always puts my mind at ease. He also goes above and beyond whether it’s drawing a picture to help explain, , calling to give me status updates, or making repairs as convenient as possible. I can recommend him with full confidence.
Tanner was great. He knew the problem and explained it well. He was very helpful. And he was right! I am Very satisfied! Thank you!
It was very convenient for you to come to my house to pick up perform the recall repair and bring my car back. Thank you very much. Seems like one good thing to attribute to the pandemic!
No I just sent you a message to let you know why.Did you not get it
He was friendly, knowledgeable, and by far the best service advisor that I’ve dealt with! He throughly explained the process of each service I was getting as well as kept me up date throughout my time there.
Julian was very nice and helpful. His customer service was outstanding.
I’m excited as well. I feel completely taken care of every time I go to Bob Baker. Zach is AWESOME, consistently. Also Jeremy in collision has also been very friendly and always helpful. Oh and one more. Any forget, not sure of his name but I think he had a back and white skeleton mask. Caucasian, maybe mid-twenties short light colored hair..good guy too. Exceptional work Subaru Carlsbad! I’ll be trading in soon????????
Brutally expensive hourly rate. Makes me want to buy a Honda so I never need a technician again. $165/hr is robbery, plain and simple.
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