Eric is a helpful and knowledgeable service advisor!
JP was professional and very easy to deal with and a quick turnaround time
Tanner Knapp - excellent and prompt customer service this morning! Thank you!
Excessive reminders about scheduled service appointment via email and texts became almost sickening.
Had BMW’s or autos from Penske Auto Group for last 20 years or so I became spoiled with a loaner car during routine service.
Came to your dealership due to very unpleasant sales and service experience with Kearny Mesa Subaru.
Colton is professional, kind, listens, is efficient. Just right
Great service as always and in a very timely manner. Thanks again
Zach’s service was awesome! He thinks of everything, every detail including a much appreciated thoughtfulness of loaning me a carb for the couple of day’s work to repair my Subaru. Much appreciated as my mom who lives with me is very sick and needs me to go for med supplies and food daily, and I need to be ready to drive mom to the hospital If needed again at any time, day or night.
Zach and Service Drot Manager Norm, and Norm’ assistant Jamie are the best!!!
It due to their genuine commitment to the Subaru family of owners that makes me come back . I’m a perpetual fan of Subaru and of the Service Team here in Carlsbad CA !
Erik was able to get my car serviced as a walk in without an appointment. He went out of his way to help me out and it was much appreciated!
Very good in all aspects of my service experience. Friendly, professional and accurate.
Julian was helpful, friendly, and efficient. I always look forward to the quick and effective services at Bob Baker Subaru.
I was satisfied with the service but I still had to wait there for 2 1/2 hours. If the way it was going to be that long, I believe I should’ve been notified in advance.
Good job, no further comments.
Thank you for excellent service. I am a new customer and I will definitely be back!
Awesome customer service!!
Tanner was exceptionally considerate and truly provides high quality professional
attention to my service needs.
I was very impressed by this thoughtful agent.
Subaru you came through again!
Tanner is awesome! He took care of me promptly on a busy Monday! He took Note of my issues and serviced the car accordingly. Thank you tanner for everything :)
All done well in a timely fashion
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