Thank you for helping with no appointment- this was an urgent issue and we really appreciate your service!
Tanner was extremely helpful and courteous! I was very happy to work with him.
I’m happy with the service and the good character of the staff.
Tanner was very thorough and polite. He explained everything and made sure I had a ride home!
Tanner did an outstanding job trying to resolve our horrible squeak in the driver seat. We had made several attempts to
to fix this problem and Tanner was great each time. Hoping this time it's a fix. Tanner is a wonderful representation of Subaru.
Zach is fantastic every time I've had my car serviced. Always kind, courteous, professional and knowledgeable, and goes above and beyond every time. He definitely deserves a raise or a promotion, the service department has a fantastic asset.
Erik was great and very thorough about my service needs, timing,during check in. I did find a lot of grease on door and handle and I wiped that up. Just a final clean up needed after service. Thanks.
Tanner got me in right away on what I considered a potential problem and I was done in an hour. Great customer service.
Will is such an awesome service advisor, that I would buy another VW, just to have my car taken care of by him!!
I recommend that Bob Baker Vw make Will a manager!!
If not, this guy deserves an bonus!!
Julian was absolutely amazing. Honestly, best customer service I have ever had. I was hesitant to com to the Carlsbad Dealership and Julian is the reason. Love him! I will always come here now
I have a screen issue that I never had before
Me Phillips handled my car with courtesy n professionalism. My time waiting was short.
JP offered excellent customer service. I will use him everytime I need service.
Just want to say Thank you William Carrasco for his outstanding work/services.
I appreciate your hard work an dedication for helping me out today with my Volkswagen! Thank you Man !! Will return for future services.
i felt I was overcharged plus was told i had to replace a rim for an extra $400
Chad was great. Got me in and out quickly. Give that man a raise!
Tanner is wonderful! Always a pleasure to work with him.
Brenden was easy to work with Very respectful.
First time I have ever been there, and the customer service was absolutely horrible.
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