I’ve been going to Subaru of El Cajon for years and the service and time my items were completed blew them away. Thanks.
My Forrester is driving better than when I drove it to your service center. And it seems to be getting better gas mileage than it was during the last few months. Julian Perez kept me informed throughout the process. And he was always pleasant.
Thanks for the great service.
The guy that helped me was amazing. Entire staff I interacted with was courteous and kind.
The job was done on time and Julian followed up with me to make sure I knew the car was ready. Great service from Brenden and Julian.
JP always goes above and beyond with exceptional service!
Great service. On time. Thank you
Colton was very customer friendly. He explained everything to me at drop off and pickup.
Zach was professional, thorough and explained everything well. He always provides a positive customer experience. I look forward to working with him next time!
Check in was easy and quick, they texted and called when ready. Pick up was also easy and quick. Estimate was very accurate and agent was very clear and friendly. I will continue to come here and recommend your business.
Tanner was very helpful, great customer service, took the time to answer all my questions and explained everything thoroughly.
Completely satisfied and always impressed with Bobby’s customer service
I’ve had some great customer service lately at Bob Baker Subaru. We purchased our car a few months ago. When I brought my car in to be fixed, Zach was very polite, helpful, and just overall a friendly person. He stayed in communication with me throughout the day and made sure we got our car back by the end of the day. I though Zach was a manager! Great job. Thanks
Zack is professional and friendly. Answers all questions I may ask
Will was very helpful and communicative. We appreciated the offer and use of the loaner car while our car was being serviced.
Colton and the rest of the people I had contact with were great - including the young man who word down the outside tables which were still damp when I got there.
Overall good experience. I recommend you tell customers when they make a service appointment that NO courtesy shuttle is available.
The usual excellent service that I have always received on the three Outbacks that I have purchased from your firm. I have had the same experience on the other two (Newhall and Bakersfield when I lived there.
Brenden is a credit to your team: well spoken, polite, friendly, and customer oriented. It was actually a oleasure bringing my vehicle in!
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