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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7419 reviews 69%
4 star 2245 reviews 21%
3 star 240 reviews 2%
2 star 425 reviews 4%
1 star 447 reviews 4%
Review Us
John H.
5 out of 5
6/19/2020
Doug was extremely professional and super courteous. Excellent customer service. His partner Alan was like wise very courteous and helped our when Doug was out one morning. All in all I am very satisfied.
Jeffrey M.
4 out of 5
6/19/2020
Alan was very helpful. He detailed what had occurred with my Mustang, gave me his card, And said he would be in touch by tomorrow. In 2 hours he called back and said his service tech could not find the problems. The car did not show the 2 problems.He gave me the write up just in case the problem re-occurs. I could not ask any more from him. He was great!
Lela C.
4 out of 5
6/19/2020
Alan Leon 10????
Martha R.
5 out of 5
6/19/2020
Thanks for the quick service
Eugene B.
5 out of 5
6/19/2020
Thanks
Saul D.
5 out of 5
6/18/2020
The best there is thank you, you guys are fast! Really appreciate taking care of my car in a couple hours
Mary F.
5 out of 5
6/18/2020
He provided excellent service and explained all the details of my recommended upcoming service. I will definitely be going back.
Cheryl B.
5 out of 5
6/18/2020
Doug kept me updated regarding my car. He was friendly & professional.
Gregory C.
5 out of 5
6/18/2020
Very professional and friendly.
Allen A.
5 out of 5
6/17/2020
Keep up the good service!!!
Michael M.
4 out of 5
6/17/2020
Always good customer service at your place. I have held a negative opinion of dealership service centers for many years, but due to unforeseen circumstances I ended up having to trust Raceway Ford Quick Lane and haven't been disappointed yet.
Thomas C.
5 out of 5
6/16/2020
Very personal, very thorough in ecplaining, great service, thank you...
Nick J.
1 out of 5
6/16/2020
Brought my in car in for service 4 times for the same issue. Whereas I ended up paying for items which had nothing to do with part which caused all of my headaches. Felt as though I should have been comp for at least the labor rates charged on at least two of the visits. In addition was told we needed to get purchase a additional key, but when we picked up the vehicle we were given only the remote portion.
Jesse J.
5 out of 5
6/16/2020
Javier was great!!
Roel Q.
5 out of 5
6/14/2020
Good experience
John C.
5 out of 5
6/14/2020
Excellent service again. Thanks!
Nikki B.
5 out of 5
6/14/2020
He was very professional
Armando R.
5 out of 5
6/14/2020
Very good adviser taking care of my car and telling me the time very accurate too Javier has good skills in treating people well .
Jerry B.
1 out of 5
6/13/2020
I picked up my 2015 Ford F150...2 days later the check engine light came back on with 3 codes...I am not happy!!! I spent $1,000.00 and I still am having the same issues!!!
Gabrial T.
5 out of 5
6/13/2020
He was extremely friendly and professional.

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