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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7414 reviews 69%
4 star 2245 reviews 21%
3 star 239 reviews 2%
2 star 425 reviews 4%
1 star 447 reviews 4%
Review Us
Maria Elena.
5 out of 5
8/21/2020
Javier was really nice and helpful he answered all my questions I asked him. Will definitely go back.
Matthew M.
5 out of 5
8/21/2020
Thomas went above and beyond to make sure my experience was exceptional. Thank you Thomas.
Robert W.
5 out of 5
8/21/2020
Mike McFarland has always given us very service with his honesty.I trust mike with all our automotive needs.
Brenda L.
4 out of 5
8/20/2020
Okay !
Justin R.
4 out of 5
8/20/2020
Javier was very personable and accommodating. Apparently my appointment did not register in the system, however, Javier made it a point to still have me vehicle serviced within the timeframe of an appointment. Excellent customer service! Thank you!
Chris L.
3 out of 5
8/20/2020
I took my Flex in for scheduled maintenance I told Javier I had heard noise coming from the left rear, I thought it was the breaks. The tires were rotated brakes inspected and I hear no more noise.I'm very satisfied
Michael F.
5 out of 5
8/20/2020
Professional, clean, and friendly. I can always trust this team to treat me and my vehicles right.
Donny D.
5 out of 5
8/20/2020
Great job!!
Pablo S.
5 out of 5
8/19/2020
Yes alan leon. Great service advisor
Daron W.
5 out of 5
8/19/2020
Douglas kept me informed the whole step of the way with my car being in service, this was helpful and gratifying that my vehicle was well being taken care of. Thank you again Douglas for your professionalism, Daron
Carol A.
4 out of 5
8/18/2020
I had an appt. I was taken care of on time. Told how long it would take, took less time, given paperwork to sign, given keys. Done! Couldnt have been any easier and less stressful. I did appreciate that! ????
Adrian A.
4 out of 5
8/18/2020
Thomas Frazier? I believe is his name was extremely patient and knowledgeable and finally had excellent customer service
Rebecca F.
2 out of 5
8/18/2020
The staff was friendly. However, I had an appointment at 3pm and my truck wasn’t brought back until 3:30pm. The waiting room was uncomfortably warm and I was told I needed to have work done on my truck to replace a torn CV boot, however my dad is a mechanic and inspected what they claim is damaged and he saw nothing wrong with it except brand new grease all over the axel and brake lines. Not sure why they’re telling me it’s damaged. Not thrilled with how long it took, the heat of the waiting room or telling me the CV boot was torn! Might need to find a different dealership to have my truck serviced.
Gregory R.
5 out of 5
8/16/2020
Javier provided excellent service. He was polite, professional, and kept me well-informed. Javier made my experience great!
Maribel N.
4 out of 5
8/16/2020
I really appreciate the timely matter that my vehicle was seen Javier Fernandez was great quick and efficient and when my vehicle was ready on the port side it was washed really appreciate quick lane service
Antoinette J.
5 out of 5
8/15/2020
The guys at the desk were perfect gentlemen and very helpful especially Javier.
Donald K.
5 out of 5
8/15/2020
Very satisfied with my service I always take my vehicles to Leon Allen very Professional and knowledgeable about what I’m having serviced thank you guys very much Don koelling
Constance L.
4 out of 5
8/15/2020
Mark has always makes certain our cars are well cared for. We have always recomend Mark and Racway to our friends and family.
Anna T.
5 out of 5
8/15/2020
Great service, thank you Thomas
James J.
5 out of 5
8/15/2020
Thank you guys . Always there for me.

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