Service Center

Real Reviews From Verified Customers

Edgar G.
5 out of 5
1/20/2022
They the best !!!
Shearson N.
4 out of 5
1/20/2022
Let me tell you, it was my privilege as always to bring my beautiful MKZ to Thomas F raser. His competence gives me confidence in his ability to manage the workload and deliver the goods as usual. We should be so fortunate that between himself and the brilliant Eric, they work for us and not the competition. This man is the reason I drive all the way across town to ensure that only the best in the business get intimate with my vehicle. I don’t know how, but each new visit the man seems to have outdone himself in both charisma and professionalism. And I know how tough the auto industry is, I went from lot jockey to writing service tickets myself and then the sales floor at a Quicklane years ago. Thomas is number 1 because I regularly see him navigate things my old colleagues didn’t have the patience to handle. I’ll bet Mike McFarland wishes he had like five Thomases. The other gents are nice. They’re a great team but I have such a massive respect for the consistency with which I feel taken care of at QuickLane. He’s the champ, promote him at once! I’ll be back to spend more of my hard earned cash at a well deserved shop thanks to the positive interactions I’ve encountered at QL. Keep it up! We need more service writers like Thomas, and that’s where he shines. There just aren’t enough like him out there. No exaggeration here, I’ve been on both sides of the desk and his expertise makes slight work of anything I bring to him and Eric. 11/10 rating. 6/5 stars. I’ll be back!
Mark H.
5 out of 5
1/20/2022
Mark in the service office that helped with my Recall on my Ford Fusion was kika*s!! Very professional, personal, and detailed.Appreciate his hard work and those of the Raceway Ford Techns in repairing my car issues and doing it the time promised. I would highly recommend them for ANY Ford Service needs.
Shanae B.
4 out of 5
1/20/2022
Great Customer Service. Honest and forward about recommendations. Quick service. Timely and promptly returned calls.
Eric C.
5 out of 5
1/20/2022
Great communication!
Wadzell N.
5 out of 5
1/19/2022
Each and every time that I take my vehicle in I get expert and super service. Mr Sanchez is always pleasant and hospitable. This was no exception. I am very pleased with the service I received
Lucino G.
5 out of 5
1/19/2022
Leonel was great with communication. I'll hope to continue getting him
Charlie M.
5 out of 5
1/19/2022
Always friendly and informative about the processes and what needs to be done to vehicles. I wouldn't take my car anywhere else.
Daniel D.
5 out of 5
1/18/2022
Thomas did a wonderful job, he was able to work me in, even though it was a full schedule.
Yolanda A.
4 out of 5
1/18/2022
Raceway Ford has the best customer service the best prices I will not ever buy a truck or car any where else or if you service take it to race way. anything on my car serviced except for Raceway ford. I took my truck to have a Tonto cover put on it raceway was very quick and underpriced. I appreciate you guys
Raymond O.
4 out of 5
1/18/2022
Allen was willing to look at an issue that others weren’t !! I totally appreciate what he did.
Rashan W.
5 out of 5
1/18/2022
They are honest and Amazing
Alfredo P.
5 out of 5
1/16/2022
Thank you Thomas ,for your help
Gene G.
5 out of 5
1/16/2022
Leonel was extremely friendly and professional! He kept me updated on the on the progress of the service and made sure to answer any questions I had.
Jadah F.
5 out of 5
1/16/2022
Great team!
Hector S.
4 out of 5
1/15/2022
Thomas is on top of it, as always. You can’t lose him or business will not go well.
Ibrahim A.
1 out of 5
1/14/2022
My car is still making a clicking noise when I adjust the a/c vents
Hector H.
5 out of 5
1/14/2022
Gracias thanks good servise
Hannah S.
5 out of 5
1/14/2022
They gave knowledgeable recommendations, were quick to service my vehicle even though I was a walk-in, and we’re great at communicating the status of my vehicle.
Jose V.
5 out of 5
1/14/2022
I liked the professionalism of Alan, I called and made a appointment. He was friendly and kept me posted of the things being done with my vehicle. I liked that he recommended things that need to be done in my vehicle. I will be coming back. Thank you Alan.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort