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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7399 reviews 69%
4 star 2238 reviews 21%
3 star 236 reviews 2%
2 star 423 reviews 4%
1 star 447 reviews 4%
Review Us
Haimme M.
5 out of 5
3/3/2022
Great job! Service was completed on time and at a fair price. We’re thoroughly satisfied.
David P.
4 out of 5
3/3/2022
Happy the service but not happy with the sales person that didn’t get back with me like he said he would ( John Wachejheimer)
Sherman B.
5 out of 5
3/3/2022
Very good service and good conversation when I picked my car up. Plan on bringing my 2005 Mustang in as well
Wendy K.
4 out of 5
3/2/2022
Thomas was kind and very professional.
Hector D.
5 out of 5
3/2/2022
Alan was very professional.
Gil M.
5 out of 5
3/2/2022
Awesome!!!
Otilio S.
5 out of 5
3/1/2022
Bien
Ricky A.
5 out of 5
3/1/2022
He was awesome
Keith S.
5 out of 5
3/1/2022
Exceptional service
Susan B.
5 out of 5
3/1/2022
Alan was a pleasure to work with he had a great attitude!
Saul S.
1 out of 5
3/1/2022
I would be completely satisfied with my over all service experience if it was done for free and I received a complete refund of the money i was charged. The people at raceway ford lied to is repeatedly. They wouldn't answer my calls when i wanted to get an update on my vehicle. Made me rent a vehicle for 7 MONTHS!!! I paid for the vehicle rented out my own pocket for 7 MONTHS. They ignored my texts repeatedly. They told me many times that my van would be ready on a certain date and when that date came they wouldn't answer until i went in person just to be told it wasn't ready. And then they tried to tell me it was ready and i turned on the van and it sounded horrible and wasn't fixed. I would be happy if i got a full refund.
Jennifer L.
5 out of 5
3/1/2022
Great service, appreciate all the help
Jamek H.
4 out of 5
3/1/2022
Mike has assisted me multiple times. His service is always exemplary.
Everado D.
5 out of 5
2/28/2022
Mike McFarland & Ricardo were awesome!
Victor V.
5 out of 5
2/27/2022
Every time I get service done on my Explorer I get superior service. Mike and Thomas do a good job trying to get vehicles out as soon as possible / Thank you Victor
Gennady T.
5 out of 5
2/26/2022
Professionnel. Excellent service.
Dan A.
5 out of 5
2/26/2022
Yes the manager dan was very courteous. His associate Alan took good care of us
Amy O.
5 out of 5
2/26/2022
Perfect every time. Exceptional customer service. Thank you
John M.
5 out of 5
2/25/2022
Outstanding service
Diane R.
5 out of 5
2/25/2022
It's always a pleasure to work with Thomas!

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