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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7398 reviews 69%
4 star 2237 reviews 21%
3 star 236 reviews 2%
2 star 423 reviews 4%
1 star 447 reviews 4%
Review Us
Roberta F.
5 out of 5
5/21/2022
Mike did an excellent job getting my vehicle in and taken care of.
Gaspar D.
4 out of 5
5/20/2022
Thomas delivered great customer service like always. Needed a pair of tires for my old horse and he magically made them appear. Its like if he knew i was going to call. I really think Thomas deserves a raise ASAP.
Stephanie S.
4 out of 5
5/20/2022
I like how Thomas connects with me, both text and calling. I love his personal touch. I love he responds. He helped me out to stay in my budget. Other dealers do not have this service, which is why I keep coming back.
Daniel B.
1 out of 5
5/20/2022
Had 8o #s of air pressure in my right rear and right front tires and 65#s of pressure in my left rear and left front tires and 2 of my hub caps were not properly installed.I took care of it myself!!!
Edwing T.
5 out of 5
5/20/2022
Thomas is the Best, always goes beyond customer’s expectations!
Stephen S.
4 out of 5
5/20/2022
The appointment system works well. Service was timely and completed on time.
Salvador B.
5 out of 5
5/20/2022
Thank you Thomas for the amazing customer service.
William S.
5 out of 5
5/19/2022
Thanks for the good and efficient service I'll be back
Jose T.
5 out of 5
5/14/2022
Lucas was very nice and helpful. Thanks
Keith R.
5 out of 5
5/11/2022
Lucus was very nice and kept me informed about how things were going.I was very pleased with the service.
Thomas T.
5 out of 5
5/10/2022
Your Staff was very helpful and kept me posted on the status of my vehicle.
Alonda B.
1 out of 5
5/9/2022
Not sure who Andy Silva is or the tech that repaired our car but I’m contacting the corporate office because NOT paying for the same service twice!!!! This location is turning to repair scam shop.
Crystel M.
4 out of 5
5/8/2022
Nicest and friendly staff I’ve experienced at a SoCal Ford dealership. Answered all my questions, helpful, and honest. I will be bringing my vehicle here moving forward. Thank you!!
Patrick D.
5 out of 5
5/8/2022
Great service from Andy. Uber ride also a great service to give your customers that otherwise would have to wait for hours. Thank you Mr. Patrick
Heather M.
5 out of 5
5/7/2022
Went above and beyond. His honesty, integrity and work ethic is wonderful and that is refreshing
Cathy B.
2 out of 5
5/7/2022
I came in for a recall repair on Thursday thinking I would have the car back that day but you kept it overnight without letting me know and when I picked it up on Friday the car wasn't washed like the said they would.
Melissa M.
5 out of 5
5/7/2022
Good service
Patrick T.
5 out of 5
5/7/2022
Very good always called back
Paula H.
5 out of 5
5/6/2022
My car was wash! He kept in touch with me.
Rita B.
4 out of 5
5/5/2022
Alan was professional, knowledgeable, and responsive in getting my car in for servicing without delay. I felt comfortable with Alan in his assessment and service of my vehicle. Thank you Raceway for choosing great service & personnel.

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