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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7397 reviews 69%
4 star 2236 reviews 21%
3 star 236 reviews 2%
2 star 422 reviews 4%
1 star 446 reviews 4%
Review Us
Raphael G.
1 out of 5
12/2/2022
1 - I had to pay for the turbo feeding line that was not covered by the extended vehicle insurance when it seems that is a common issue on those vehicles. Bad engineering? And me as customer had to pay the consequences. I do not think is fair. I should get reimbursed.
Roger P.
4 out of 5
12/2/2022
Nice job, went over everything. But no one in service answers the phone when I tried to find out if my vehicle was done
Rebecca T.
5 out of 5
12/2/2022
Polite, helpful, knowledgeable, and fast
Carlos S.
5 out of 5
12/2/2022
I was very happy and satisfying with everything
Bill S.
5 out of 5
12/1/2022
Alan is very professional and I appreciate everything he did for me thank you..
Aldo A.
5 out of 5
12/1/2022
The staff was very helpful and prompt with my service .. Thank you to Xavier
Jimmie J.
2 out of 5
12/1/2022
Read my previous comments. Not satisfied.
Faith S.
4 out of 5
11/30/2022
Javier is always polite and friendly no matter what the problem is.
Jack L.
5 out of 5
11/30/2022
Thank you Lucas for keeping us informed about our vehicle.
Farley B.
5 out of 5
11/29/2022
Very helpful and nice when explaining what I needed done with my car
Robert C.
3 out of 5
11/29/2022
Lucas was really helpful. Hopefully I don't gotta see him until My next schedule maintenance.. But the way that this truck runs that I bought I'll probably see him sooner 2 major problems in less than 5 months ridiculous
Mark T.
5 out of 5
11/29/2022
Great service
Paola L.
5 out of 5
11/29/2022
Keep up the great work!
Shearson N.
4 out of 5
11/29/2022
Thomas has always taken care of me. I haven’t gone anywhere else for maintenance on my car and now I’m sad because I’m PCSing to a new base. I’ll never forget how well I was treated at QL and have a new standard of quality thanks to the efforts of Thomas, Javier, Eric, the other techs— I’m moved by their dedication to service and would absolutely recommend maintenance to the community in their expertise. Thanks for everything!
Not Provided.
1 out of 5
11/29/2022
Took all day to response back for an oil change and a brake inspection when calling the dealership 8×3 hours and 40 different people to get a hold of your service manager to find out an update on the vehicle. And the squeaky brakes were not fixed after waiting all day to get a response back. Had problems the Raceway Ford years ago. It seems things never change.
Christina L.
5 out of 5
11/27/2022
Thomas always goes over and beyond with great customer service. I really appreciate him make my visits with ease and makes sure my csre is safe. Thank you Thomas for all you do.
Van B.
5 out of 5
11/26/2022
Very good
Richard T.
5 out of 5
11/26/2022
Extremely satisfied thank you
John M.
5 out of 5
11/24/2022
Very thorough, courteous and professional.
Eric G.
4 out of 5
11/24/2022
Great communication and work was completed on estimated due date.

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