Service Center

Real Reviews From Verified Customers

Paula T.
4 out of 5
1/24/2026
Thomas is the only reason I go to Raceway ford
Roger P.
5 out of 5
1/24/2026
Give Chris a massive praise and a raise as well. He kept in constant communication and answered all of questions without hesitation. His customer service skills are completely unmatched!
Morgan B.
1 out of 5
1/23/2026
I would like some more information on what was replaced for the hardware on problem one for the 460$ charge
Ronald Z.
2 out of 5
1/21/2026
I made an appointment and my vesicle sat for the entire day on Monday untouched. I received no call or updates from my service advisor. I had to call multiple times to get my vehicle repaired. The level of service I received was horrible.
Lynch (.
5 out of 5
1/21/2026
Service completed in a timely and all work completed to my satisfaction.
Willard H.
5 out of 5
1/20/2026
:-)
Maryann B.
4 out of 5
1/20/2026
Need to have more communication. Texts were great I KNOW you're not open on weekends but I got text on Saturday. THRILLED with your work. This was just stressful because of time crunch!
Gonzalo Z.
2 out of 5
1/20/2026
Took too long!!!
Ed H.
5 out of 5
1/20/2026
Great service.
Morales (.
4 out of 5
1/17/2026
Great communication, took care of the issues, done in a timely manner. Nice guy. Will be going back to him for any future concerns.
Nadia G.
5 out of 5
1/17/2026
Grate job
Richard V.
5 out of 5
1/16/2026
From start to finish, Craig kept me in the loop. Much appreciated.
Gabe C.
4 out of 5
1/16/2026
Thomas was such a great service rep. Extremely knowledgeable, and upmost professional. I’m extremely impressed by the great customer service Thomas provided. I hope this helps his review and he gets a raise! I will be returning to Raceway Ford/ looking for Thomas for all my future services on my 2023 Raptor f150. If you have any questions, feel free to call my ****-****-xxxx. Gabe
David P.
2 out of 5
1/15/2026
The one thing I have to make a complaint about is the lack of communication between the update on the condition of my car and to know when it could be ready to pick up based on estimated time. Other then that, I have nothing else to say but Thank You for fixing up the recall issue!
Preston F.
4 out of 5
1/14/2026
Kris **** did a good job checking me in for service of my truck. The mechanic fixed the problem.
Gary D.
4 out of 5
1/14/2026
Javier Fernandez greeted me as I entered the building with a smile and inqured if he could help me. I was there for a battery issue as well as information regarding my upcoming oil change and service for the truck. I am very appreciative of the friendly interaction between Javier and myself. I also wish to thank Manager Mike for his input and problem solving. I look forward to returning later this month to complete my scheduled maintenance of my F350.
Victor S.
5 out of 5
1/14/2026
Walk in for oil change was done fast. I was out in less than 1 hour. Great service.
David C.
5 out of 5
1/14/2026
Excellent service received, timely recommendations, and friendly service.
Joe E.
5 out of 5
1/14/2026
Well done
Jose O.
5 out of 5
1/13/2026
Javier was awesome.

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