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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7396 reviews 69%
4 star 2235 reviews 21%
3 star 236 reviews 2%
2 star 422 reviews 4%
1 star 446 reviews 4%
Review Us
Ieisha S.
5 out of 5
3/28/2023
Alan was very patient, kind and understanding. He was extremely helpful. I would like to thank him for his service. I was able to leave Raceway Ford with a great experience.
Bruce L.
5 out of 5
3/28/2023
Very helpful, explained options, delivered in time
David N.
5 out of 5
3/26/2023
Keep up the good work.
Thomas V.
4 out of 5
3/26/2023
Honestly the best service I’ve had at a dealership!! I was visiting from out of town and needed a new tire ASAP. He let me bring my wheel in the day before so he could have the tire mounted right away the next morning. Great and friendly service. Thomas deserves a pay raise.
Gregory C.
2 out of 5
3/25/2023
Took my car here twice. Both times, nothing done. Left the car there whole day for nothing. Not going back there ever. Told all my family and friends not to deal with this incompetent establishment.the worst experience imaginable. Manie Cruz ****-****-xxxx.
Marjorie M.
5 out of 5
3/25/2023
Thomas Fraser, my service advisor, saw to it that my battery exchange was expedited. This service was the shortest wait ever. I was very pleased by the professional attitude and work ethic of Raceway Ford's team.
Noe P.
1 out of 5
3/25/2023
Wasn’t told what exactly was wrong with my vehicle and was told to replace my transmission when it was just a shift solenoid
Marjorie D.
5 out of 5
3/24/2023
Good customer Service!! Thank you!
Daisy G.
5 out of 5
3/23/2023
Javier was super helpful and kept me updated every time
David M.
5 out of 5
3/23/2023
Thank you
Thompson (.
5 out of 5
3/23/2023
Thomas is always amazing and makes sure that the service is completed to the fullest.
James M.
4 out of 5
3/23/2023
Fast, friendly service. I wouldn't go anywhere else.
Keith F.
5 out of 5
3/23/2023
Professional and knowledgeable as always.
Fatah K.
5 out of 5
3/23/2023
Great service
Eric O.
2 out of 5
3/22/2023
No communication from the advisor at all. I had to call to find out status of my vehicle. Very unprofessional
Eli F.
5 out of 5
3/22/2023
Very good customer service
Jaime Z.
5 out of 5
3/22/2023
Thank you
Marco F.
2 out of 5
3/22/2023
Today March 22 I took my suv to service for a recall on the rear view camera and explain some more issues I have but They completely disregarded my comments pointed the issues I have on my suv the they didn’t listen anything I said and is impossible to get in contact with them specially service manager when I ask to talk to him my service advisor keeps telling me his boss was in a meeting I drove personally to returning a wrong paperwork they give me for my repairs and still want to have a conversation with the manager but he keeps telling me he is in the office I offer if wants to come and test drive my suv for him to see what I was talking about or a technician but he refused so I ask him if his might contact me im still waiting for this call
Roxanne C.
5 out of 5
3/22/2023
Did good job on car thank you
Jerry H.
5 out of 5
3/21/2023
Another quality experience with Javier & Raceway! Good job!

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