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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7343 reviews 69%
4 star 2219 reviews 21%
3 star 236 reviews 2%
2 star 420 reviews 4%
1 star 443 reviews 4%
Review Us
Jorge B.
5 out of 5
12/24/2025
Customer service is amazing!
Daniel A.
5 out of 5
12/23/2025
Today, as always, you and your staff did a great time on my vehicle. And with the amount of work performed, it was did in a timely manner.
Lynch (.
4 out of 5
12/23/2025
Mark Garay has taken care of our Ford vehicles for over 15 years. His integrity is one important reason we have purchased 6 cars/trucks from Raceway.
Kim S.
5 out of 5
12/23/2025
Very friendly, informative and professional.
Sanjuana M.
4 out of 5
12/22/2025
THOMAS IS VERY PROFESSIONAL.
John O.
4 out of 5
12/20/2025
Thomas Fraser was the best from the first contact. He gave me clear and direct information about the service needed to my vehicle. He’s very knowledgeable and has excellent customer service. Vehicle was completely done and delivered in 24 hours. Best experience with any service department at any dealership. I will be coming back and purchasing another vehicle from Ford just because of their service. Thomas, you the man!
Jayden T.
5 out of 5
12/20/2025
Excellent and prompt service. I had a great experience and would highly recommend.
Melissa G.
4 out of 5
12/18/2025
Thomas has never failed me when I’m in need of HELP! He always gives me the best deal and helps me in any way he can to keep me in my budget. He always offers exceptional customer service . Thank you to all the guys at Quick that help to get my car done in a timely matter . I always recommend them to family and friends .
Jacqueline V.
4 out of 5
12/18/2025
We took our F350 for a routine oil, filters and tire rotation. They also helped fix and clear thencheck engine light m The staff super helpful and got the service done in a reasonable amount of time. Super satisfied.
Marco M.
4 out of 5
12/18/2025
Very hood customer service
Elizabeth G.
5 out of 5
12/17/2025
Javier is always a pleasure to work with. He is always respectful and treats me as a valued customer.
Marvin W.
5 out of 5
12/17/2025
Excellent service
Froylan A.
5 out of 5
12/17/2025
Thomas is always extremely professional. I would go to this dealer just to deal with him
Malou D.
5 out of 5
12/17/2025
Mark was absolutely outstanding. From the moment I brought my car in, he was professional, knowledgeable, and genuinely attentive. He kept me informed throughout the entire service process, explained everything clearly, and made the whole experience smooth and stress-free. It’s rare to find a service advisor who truly goes above and beyond, but Mark did exactly that. If you’re looking for top-notch service and someone you can trust with your vehicle, Mark is the person to see. Highly recommend!
Hector P.
4 out of 5
12/16/2025
O/s
Christian T.
5 out of 5
12/16/2025
Everyone at Quick Ln., Raceway Ford is awesome. Very helpful. Very polite.
Koenig (.
5 out of 5
12/16/2025
Raceway Ford has always treated me well. Service department is excellent.
Robert L.
5 out of 5
12/16/2025
Kris **** listwnwd to my issue and explained whatcwould happen and gave me an approximTe timeline for the repair process. He kept me informed throughout the process.
Anthony O.
4 out of 5
12/16/2025
Fraser did a great job and my vehicle is running smoothly. I’ll be expecting the survey. Thank you
Nikkie S.
5 out of 5
12/15/2025
Thank you to Kris for going the extra mile to help me understand the repair needed on my Explorer. I really appreciate it.

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