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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7343 reviews 69%
4 star 2219 reviews 21%
3 star 236 reviews 2%
2 star 420 reviews 4%
1 star 443 reviews 4%
Review Us
James M.
5 out of 5
12/30/2025
I always recieve great service at Quick Lane!
Lorie M.
1 out of 5
12/30/2025
Nothing was resolved.. had my car for weeks with no rental or liner just pure inconvenience
Business Dcjjh.
5 out of 5
12/28/2025
Great services! Very friendly employees and helpful
Brandon R.
5 out of 5
12/28/2025
Best service ever!! In and out quickly
James W.
3 out of 5
12/28/2025
I needed wiper blades in a hurry. It was raining and my current blades were not doing the job. The Quick Lane guys at Raceway Ford had me back on the road in less than 30 minutes.James W
Ken R.
4 out of 5
12/27/2025
I would say he's a definitely a keeper he understood my needs and got stuff done that I needed done with detailed description on the other stuff that I need. I know holidays can be hard for families especially that people that have vehicle issues and he stood by and understood what I needed that's a good quality in my book I hope that you guys treat your employees very well during the holidays
Star Patient.
5 out of 5
12/27/2025
Good job
Ray M.
5 out of 5
12/27/2025
quick service and great communication. thank you!
Leo M.
5 out of 5
12/27/2025
Thomas is amazing. He helped me out so much.
Paula N.
5 out of 5
12/27/2025
Mike, and his team, always provides us with such wonderful Customer Service. We always feel valued and appreciated when having our vehicles in for service. Thank you Mike!
Dennis B.
5 out of 5
12/27/2025
Thomas was the best service advisor i have ever had. Very professional, knowledgeable and friendly.
Theresa Z.
5 out of 5
12/25/2025
Kris helped me more than expected. He helped me repair the issues on my car without giving a headache. Great customer service and recommend to the fullest. 100/10 ????
Kevin C.
5 out of 5
12/25/2025
Fantastic communication during to various repairs this visit.
Kevin C.
4 out of 5
12/25/2025
Fantastic communication and updates regarding all the various repairs this visit. Picked up the car today and it's like it is brand new but with 180,000+ miles. Thank You!
Judy L.
4 out of 5
12/25/2025
He was very friendly and helpful with the decision of what tires I needed. He got my tires replaced om Christmas Eve with no dela y.
Joaquin U.
2 out of 5
12/24/2025
The appointment was only to verify if my vehicle qualifies for the recall. No work was done, therefore I cannot comment on the experience.
Skarlett P.
1 out of 5
12/24/2025
I received my car with a scratch on my steering wheel!
Vance B.
5 out of 5
12/24/2025
Incredibly nice people, Mike was the best!!
Misty J.
2 out of 5
12/24/2025
I left with engine lights still on. The tire pressure problem still showing and was told to drive it a bit and it would correct it. Surprise- it did not. I am concerned now the tires were not ritated as noone asked about the bolt lock on the back one and the problem tire was still in the same place according to the pressure scan. My car was not washed and i did not get the discount offeted on the website. The problem with the wiper fluid pump was not addressed at all. But amazingly it passed the whole inspection. I think they did patch a ture as it is no longer flat. I am not sure its holding air though because of the pressure settings. I heard them say they wanted to leave at 2 today-early, so i feel taking it to day back would be useless. Now i feel i need to take my car somewhere else to have it checked for the priblems that were not fixed. But i was charged for.
Regina H.
4 out of 5
12/24/2025
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