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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7393 reviews 69%
4 star 2235 reviews 21%
3 star 236 reviews 2%
2 star 422 reviews 4%
1 star 446 reviews 4%
Review Us
Christine M.
4 out of 5
10/18/2023
I have had no problems so far. Good work.
Stephanie S.
4 out of 5
10/17/2023
Always nice and I like the texting of when my vehicle is ready and the ability to pay prior to coming. But I pay I need a special counter to get my keys
Lauren S.
5 out of 5
10/17/2023
Thank you for keeping me updated and explaining the issue with my vehicle. I'm happy it was able to be fixed in one day.
David S.
4 out of 5
10/16/2023
No worries, will answer your questions!
Douglas M.
5 out of 5
10/15/2023
Efficient service
Douglas Y.
4 out of 5
10/15/2023
Your people are the best in the industry. Thomas is a fantastic service writer and has helped me for years now. I have never been disappointed by anyone in your company in 18 years.
Patrick D.
5 out of 5
10/15/2023
Thomas provides honest, friendly service and that goes a long way in my book. Thank you, Thomas
Barker (.
5 out of 5
10/15/2023
Well done as always
Michael R.
5 out of 5
10/14/2023
Mike, Thomas and Javier are great to interact with and efficient.
Gary L.
5 out of 5
10/14/2023
Excellent service
Zoraida A.
4 out of 5
10/14/2023
My Extended Warranty is good to have as a way to replace and repair my starter motor it saved me money ???? and it help me get a rental car fusion is good on ?? gas saver! I was able to return at Ford Raceway service to talk to the service parts provider to assess and evaluate and acquire proper diagnostics repair and repair estimate was completed ?? checkout inspected supporting customer service a good customer care team experience! Excellent customer service and availability of the product parts was provided on time! Thank you for the starter application and the recall part 19S I am looking forward to trading in my vehicle after the 2026 warranty!
Raceway Ford.
5 out of 5
10/14/2023
Very pleased with quick line services very very pleased Thomas is a good and professional person
Monica S.
5 out of 5
10/14/2023
Very professional and kind. Great job!!!
Karla G.
5 out of 5
10/14/2023
Alan was great kept me informed of the entire procedure on a timely manner.
Marvin C.
5 out of 5
10/14/2023
I trust my car will get treated right my this service team. Thank you again
Craig C.
5 out of 5
10/14/2023
Stewart was very informative and attentive to my needs.
Francisco L.
5 out of 5
10/13/2023
Stewart was great, communicated with me and got my repairs done in a timely manner. Would definetely recommend him for repairs
Gabriel H.
3 out of 5
10/13/2023
Although they couldn’t find the problem I’m confident that They swim and the technician did all they could.
Renne B.
1 out of 5
10/12/2023
I’m not happy with the fact that it took over a month and half way through that I was given a loaner I understand some issues take longer then other but I should have been give a pick up truck I left my pick up truck and I was given a suv but needed to transport my trailers around and I couldn’t because I was told a week or two til I get my vehicle back…
Marvin W.
5 out of 5
10/12/2023
Always get great service at raceway ford

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