About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 5990 reviews 64%
4 star 2225 reviews 24%
3 star 248 reviews 3%
2 star 488 reviews 5%
1 star 465 reviews 5%
Review Us
Robin H.
4 out of 5
12/27/2020
Ricky kept me informed of the status of my DJ and went over the inspection sheet at time if completion. Ricky has a remarkable attitude n great people skills.
Kira B.
5 out of 5
12/27/2020
Great experience. Brett was super helpful!
Tom P.
5 out of 5
12/27/2020
We always love the service at you Service Center. We have never had any negative feelings about the treatment we receive. A plus overall.
Lorraine M.
5 out of 5
12/24/2020
Ricky was an outstanding service tech and very knowledgeable in what he does. He provided expert advice, and was also Very friendly and kind! I’m very pleased with my there!
Catherine S.
4 out of 5
12/24/2020
Everyone was so helpful and attentive and got us out ASAP once they realized my husband had dementia. Thank you CJ for understanding. It is difficult to do things when I don't have a caregiver to leave him with.
Larry S.
4 out of 5
12/24/2020
The service advisor was excellent. He always kept me informed about the status of my vehicle and made sure I had something to drink! The only thing that wasn’t normal, which he had no control over, was that I had a 9:30 AM APPT and the car was ready at 11:30. It seems there was only 1 oil change person on duty that day. Usually with an appt, an oil change is 45-60 min. Also, all the car washes that used to be shut down months ago are back in operation, so I would think the West Hills Group would be back to washing all serviced vehicles by now. We can’t use COVID as an excuse forever. Thanks!
Cheryl E.
4 out of 5
12/24/2020
Kept in touch on repair status(I was towed). Did not feel pushed into anything. Gave options. Checked extended warranty for me which savedover $460+ for me.
Levinson P.
1 out of 5
12/24/2020
The car got done very slow! It got Miss diagnose the first time and got told to replace a sensor and didn’t even fix it! It took 4 Techs to to finish a 4 Banger car. Not very satisfied, but I’m glad it got fixed by Christmas.
Steven R.
5 out of 5
12/24/2020
It was wonderful , Richard was really caring and helped me to the best of his abilities with the needs and wants I had and definitely took care of me.
Christopher H.
4 out of 5
12/24/2020
Appreciate the smooth, hassle free process to fix the small ding in our almost new CRV. Thank you!
Rebecca N.
5 out of 5
12/24/2020
All requested repairs completed, thank you for letting me know service contact will expire so can renew.
Jennifer S.
5 out of 5
12/24/2020
Thank you!
Bonnie F.
5 out of 5
12/24/2020
Cameron is always a pleasure to work with !!!
Anita A.
5 out of 5
12/24/2020
Great job! Fast and friendly!
Darryl B.
5 out of 5
12/24/2020
Richard was excellent.
Billie M.
5 out of 5
12/24/2020
He was very nice. And helpfull
Sam G.
4 out of 5
12/24/2020
Cameron was very professional and great to work with. Minor service elements like vacuum, wash that other dealers do absent. Service pricing.....Ridiculous. Dealers will continue losing market share of service market charging what you do. It’s obscene.
Lisa L.
5 out of 5
12/24/2020
Thank you for doing a great job.
Paula B.
4 out of 5
12/24/2020
Brett was really helpful he told me how long the service was going to take, he check on me to tell me about the process is going I give him a 10 over all Thank you
Sarah B.
4 out of 5
12/24/2020
Stayed until the oil change was complete (a few minutes after closing). I drove 1/2 a mile and a new light was on. Max stayed until I got back and he quickly fixed the problem (reset tire pressure sensor). Thanks!

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.