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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5990 reviews 64%
4 star 2225 reviews 24%
3 star 248 reviews 3%
2 star 488 reviews 5%
1 star 465 reviews 5%
Review Us
Jose C.
2 out of 5
1/1/2021
Just wanted an update on the status of the replacement catalytic converter which in my mind is related to the engine misfire service bulletin.
Nancy V.
5 out of 5
12/31/2020
It seems like a lot of running back and forth for the workers from the main building to the service building.
David W.
5 out of 5
12/31/2020
Thank you! Everything was explained well to us. He kept us informed if alk decisions.
James G.
5 out of 5
12/31/2020
Good experience. Very busy but quick
Marc M.
5 out of 5
12/31/2020
Max was very attentive to my service needs and made sure my wait was as shirt as possible and I was taken care of in the coffee area. Thanks for taking the extra precautions taken there and full service provided. -Marc.
Deborah M.
3 out of 5
12/30/2020
I just need to find out about the status of the third key I bought when purchasing the car.
David P.
4 out of 5
12/30/2020
I wish you would turn headlights back to Auto when completed
David D.
5 out of 5
12/30/2020
Great service appointment. Thank you
Rebecca A.
5 out of 5
12/30/2020
I so appreciate you getting me in early. I had to pick a friend up at the hospital. Thanks!
Eric M.
4 out of 5
12/30/2020
Thanks Brett!!!
Rose P.
4 out of 5
12/30/2020
The wait in the car prior to him greeting me was a bit too long 10 minutes
Don Y.
5 out of 5
12/29/2020
Kily was very professional and kept me informed & updated on the service needs for the 2015 Honda Civic. Overall, quite pleased.
Ellen D.
5 out of 5
12/29/2020
Everything was great, thank you!
Brittanie S.
5 out of 5
12/29/2020
Everything was taken care of very quickly! I was communicated with very well.
Edith B.
5 out of 5
12/29/2020
He was courteous.
Joseph L.
5 out of 5
12/29/2020
Received good service in a timely manner.
Austin B.
1 out of 5
12/29/2020
Got there 10 min early to wait 20 minutes after my appointment time just to check in with no one else around
Maury R.
5 out of 5
12/29/2020
Very courteous
Catherine A.
5 out of 5
12/29/2020
Cameron is very friendly helpful and attentive. He makes you feel like you and your concerns are important and goes beyond to make you feel as comfortable as can be even in these trying times. Very grateful for my experience because of him and others great attitudes.
Mitchell A.
2 out of 5
12/27/2020
Max was great! Unfortunately, the rest of your staff needs to learn how to prioritize when you have people with appointments in line while a customer is pleading his case about damage to his vehicle. They should have told him to move his car aside to discuss the issue to move other customer through! I sat in my car for 30 min before anyone assisted me. 2:00 appt and no one attended me until 2:30. It took you staff over 2 hrs to get my car done! Even with Covid clean-up. I should have been done in 1.5 hrs minimum. People make apptment for a reason, they have other engagements later! No coffee/water was offered and the holiday oil change coupons not offered. Not to mention, no car wash!

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