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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5990 reviews 64%
4 star 2225 reviews 24%
3 star 248 reviews 3%
2 star 488 reviews 5%
1 star 465 reviews 5%
Review Us
Eileen B.
5 out of 5
1/24/2021
Very good experience. Fast, efficient and friendly
Rodolfo P.
5 out of 5
1/24/2021
Brett was very helpful. Excellent customer service!
Trentt J.
1 out of 5
1/24/2021
My appointment was scheduled for 1145. My car was not ready until after 2pm. I had to cancel another appointment because I was stuck there. If they had at least notified me that they were running that far behind I could have rescheduled my oil change but instead my one day off in 2 weeks was wasted waiting in your waiting room. I was severely displeased with the service.
James R.
5 out of 5
1/24/2021
Nina was friendly, informative, and quick. Please thank her for being awesome.
Brendan C.
5 out of 5
1/24/2021
Brett was courteous and thorough. Great first experience at WHH.
Michael W.
5 out of 5
1/24/2021
As usual, Brett is great at his job. He is courteous, he acknowledged waiting customers making sure they’re aware he will be helping them next.
Jessica W.
4 out of 5
1/24/2021
Excellent service. Always made sure I understood. Unlike other dealers you guys took me for my word on what my truck was doing. I've had others before turn me away saying their computer shows nothing wrong with my vehicle. Thank you so much for taking the time!
Alex R.
5 out of 5
1/24/2021
Brett is fantastic! Excellent customer service.
Shirley E.
4 out of 5
1/24/2021
James was professional and courteous today.
Eileen S.
4 out of 5
1/23/2021
Friendly, helpful service! My loyalty points came in handy for sure. I had no idea about those. But glad they could be put toward this service!
Craig W.
5 out of 5
1/23/2021
She kept me informed about how things were going with my car service. Very professional and answered all my questions. Thanks Craig
Deborah D.
5 out of 5
1/23/2021
Very polite and professional
Malcolm L.
2 out of 5
1/23/2021
4:30 appointment, arrived at 4:15 sat in car as instructed for 20min. Car did not go to shop until 5:00. Finished at 5:45. Acceptable?
Timothy M.
5 out of 5
1/23/2021
Nina was fantastic. Kept me informed of progress and the schedule and explained options and worked to get me out on schedule.
Bryan K.
5 out of 5
1/23/2021
Thank you, Brett, and team, for taking so much time and attention to keep our family’s only vehicle running!
Jill C.
5 out of 5
1/23/2021
Top notch service and professionalism. You guys just don’t disappoint, ????
Leslie La.
2 out of 5
1/23/2021
Nina was excellent, kind, courteous, and a great addition to this organization, but ten minutes after I drove off from an eight hour service appointment, my check engine light went on. I called Nina, reported the challenge, and said I’d call if the light did not resolve. I drove 20 miles home, and the light remained on. I’ll call Monday if it persists, but for almost $1,000 at the 105,000 service, admit that I’m displeased, and a bit put off.
Scott K.
5 out of 5
1/23/2021
Thanks for the great customer service. Nina was great!
David P.
5 out of 5
1/23/2021
Happy
Michael H.
4 out of 5
1/23/2021
Hope you can help get the ding warranty people off dead center

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