About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 5990 reviews 64%
4 star 2225 reviews 24%
3 star 248 reviews 3%
2 star 488 reviews 5%
1 star 465 reviews 5%
Review Us
Larry L.
5 out of 5
1/28/2021
James was very polite, knowledgeable and helpful.
Bob B.
5 out of 5
1/28/2021
Gennifer was well informed, professional, and prompt in all aspects the service she provided. Great job.
Carol M.
5 out of 5
1/28/2021
Great service
Taylor S.
4 out of 5
1/28/2021
Very professional, no issues after leaving. Will be coming back for further service
Robert P.
4 out of 5
1/27/2021
Spouse went to test drive Toyotas. Realized I needed an oil change and new wipers. Called hoping the service dept could fit me in, and they did! Thank you!!!
Lisa G.
5 out of 5
1/27/2021
Gennifer did a great job at communicating and being accessible. Very clear and transparent. Much appreciated!! I also appreciate how she helped me to prioritize the repairs I could afford and offered help planning what needs to be done next so I can budget for those repairs. Thanks!
Rachel S.
4 out of 5
1/27/2021
Kily is very professional and courteous. We’re very glad he’s back at West Hills Honda! He helps us take care of our CRV!
Kathleen T.
4 out of 5
1/27/2021
Only difficulty was the lack of a shuttle as well as a rental car. Made it work but will be glad when COVID is no longer directing our lives. Thank you for the great staff.
Russell D.
2 out of 5
1/27/2021
People were very polite and professional, however I have not driven the car since repair work has been done , therefore I cannot say I am completely satisfied yet, but all has been good thus far
Sammi G.
5 out of 5
1/27/2021
Outstanding, fast service. Kily was completely professional, as well as personable. He explained everything thoroughly. His customer service skills are excellent!
Minh T.
4 out of 5
1/27/2021
Max is very nice to customers. He show the knowledge. Always listen and provide the helpful information. Would like to give him 5 */ 5.
Frederick M.
4 out of 5
1/27/2021
She was as good as I would expect. She did fine.
Andrew F.
5 out of 5
1/27/2021
Ricky rocks!
Jeizel Lyn.
5 out of 5
1/27/2021
Richard is fantastic! He is very friendly, accommodating and really took care of my Honda Insight! I always like going to this Honda branch because of him! Thank you Richard!
Don M.
1 out of 5
1/26/2021
I was supposed to have a rental waiting for my lengthy recall repair. Tech didn’t follow through on the rental and when I checked in no rentals were available. I ended up paying $50 out of pocket for Lyft to take me on errands. The Tech did try and get the mechanics to expedite the repair which shortened the waiting time.
Terry E.
4 out of 5
1/26/2021
Very sharp guy, has great attitude!
Charles L.
5 out of 5
1/26/2021
Gennifer did a nice job.
Robert O.
5 out of 5
1/26/2021
H
Bailey D.
5 out of 5
1/26/2021
Nina was awesome! Great communication deserves a raise
Eric C.
5 out of 5
1/26/2021
Wow everyone I deal with at the Honda store is professional, courteous and respectful!!!! How do you all do it!!!

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.