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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5990 reviews 64%
4 star 2225 reviews 24%
3 star 248 reviews 3%
2 star 488 reviews 5%
1 star 465 reviews 5%
Review Us
Catherine A.
5 out of 5
2/3/2021
Awesome team great place
Carol D.
5 out of 5
2/3/2021
Nina provided excellent customer service. She asked good questions and answered my questions. She communicated clearly the results of my service. I appreciate her customer care.
Charles A.
3 out of 5
2/3/2021
Please schedule me asap for 2 head lamp replacement. After we picked up Honda, exiting onto hwy, lights went out. Omg, my wife used high-beans. I want led lights if possible. Chaz ****-****-xxxx
Josephine D.
5 out of 5
2/3/2021
Kily was very helpful and made sure I was kept informed during the process of finding out what the problem was and then solving it
Mark M.
4 out of 5
2/3/2021
I don’t often appreciate my dealership experience....today was pleasant, great communication, friendly. A+ this time!
Jena I.
4 out of 5
2/3/2021
Kily was very kind and helpful and listened to all my concerns and made sure everything was taken care of. I’d definitely do business again!
Richard B.
5 out of 5
2/2/2021
Nina was great to work with, excellent customer service!
Dennis S.
5 out of 5
2/2/2021
Fast and efficient
Susan L.
5 out of 5
2/2/2021
Kily is friendly, straightforward with explanations and all-around awesome representative of your outstanding customer service.
Karen D.
4 out of 5
2/2/2021
I usually HATE buying cars. This is my 9th Honda (with financing), and Blake make the worst part of the experience, THE BEST! Thanks, Blake. Thanks West Hills!
Marshall M.
5 out of 5
2/2/2021
Great customer service, thank you!
Karri H.
5 out of 5
2/2/2021
Thank you . It’s always a pleasure doing business with West Hills Honda . Nina was very professional!
Jeannie G.
4 out of 5
1/31/2021
James is a keeper. I trust my car with him.
Valentina M.
5 out of 5
1/31/2021
He did a very good job and very polite Thank you!
Edward M.
5 out of 5
1/31/2021
James was great! Professional, friendly, and informative.
Amanda H.
5 out of 5
1/31/2021
Very professional
Vincent P.
5 out of 5
1/31/2021
None
Bredell R.
5 out of 5
1/31/2021
WOW!!!!!! James Belyea was absolutely FABULOUS from start to finish! I am PROUD TO SAY! He is HONDA in every aspect of the name! Thanks again James for the 5 star customer service shown to my ACCORD SPORT 2.0T and me too! Lol!
Chelsey J.
5 out of 5
1/31/2021
Brett went out of his way to come find me to say hello and wrap up my service appointment was much appreciated.
Aaron P.
5 out of 5
1/31/2021
Max was very responsive and courteous. Great to work with!

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