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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5990 reviews 64%
4 star 2225 reviews 24%
3 star 248 reviews 3%
2 star 488 reviews 5%
1 star 465 reviews 5%
Review Us
Giselle D.
5 out of 5
3/3/2021
Kily was great.
Suchitra P.
5 out of 5
3/3/2021
He was very nice and helpful!
Aileen D.
5 out of 5
3/2/2021
Thank you Brett Maddux
Trudy .
5 out of 5
3/2/2021
Thank you for a great experience as always.
Karen L.
4 out of 5
2/28/2021
He was on top of a warranty extension for my car! Printed out the previous visits associated with the extension.
Larry W.
5 out of 5
2/28/2021
Ricky was very positive and efficient to work with.
Robert C.
5 out of 5
2/28/2021
Very good service.
Ronald B.
5 out of 5
2/28/2021
Everything was handled very professionally The workmanship was extremely good
Andrea F.
4 out of 5
2/28/2021
James is always friendly while thoroughly and concisely addressing my concerns. I feel he really makes sure both my car and myself are taken care of, whether that be the day of service or planning for future maintenance. It's a bonus that he also knows the history of my vehicle first-hand.
Karen C.
5 out of 5
2/28/2021
Ricky was so very helpful. He answered my questions,got me a rental car ; was kind was courteous and was very very thorough. He helped me understand some of the issues I was having with my car and the reasons why..It was one of the best experiences I have had getting my car repaired and I will definitely ask if Ricky is there when I have to come in next time.
Jonathan A.
5 out of 5
2/28/2021
James was super helpful and gave us wonderful customer service. He helped us to get the most important work done within our budget!! Thank you!
Haleigh R.
5 out of 5
2/28/2021
Thank you so much for all your help!
Mari S.
5 out of 5
2/27/2021
Very happy with my service and the explanation of it. Thanks!
Michael M.
5 out of 5
2/27/2021
First class service. I’ll await the future survey. Thanks much. Mike Matson
Kelly V.
5 out of 5
2/27/2021
I would like to thank Kily for the updates and Manny for his work. I’m sorry to hear he is retiring.
Dawn G.
2 out of 5
2/27/2021
My car was returned w grease on fabric of passenger door. Mechanic needs to wake up. My service person instructed it be cleaned. This was a good move. I waited another 25 minutes for my car to be returned. Not good-it should have been given priority. My service person gave me my keys. What was missing and would have been offered from a skilled customer service person would have been a statement like, "I'm so sorry this happened and you were inconvienenced by having to wait extra time. I will also let service manager know that mechanics are not bringing attention they need to their work." I also recognize that she may have not been trained to engage skillfully-this would be on her management. Also, fyi, there was also cap missing from tire valve. A small thing but another example of lack of attention and thoroughness of work. This brings up bigger concerns and questions regarding thoroughness of servicing for more important maintenance!!
Faye C.
5 out of 5
2/27/2021
Outstanding job again at WESTHILLS Honda. Gennifer from the service department provided an excellent customer service beyond all expectations. Much kudos to her. Thank you again Gennifer. Keep up the awesome job team.
Avery B.
5 out of 5
2/27/2021
Great service
Ronald R.
5 out of 5
2/27/2021
She was professional.
Emeline S.
5 out of 5
2/27/2021
They were very polite in Fast

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