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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5990 reviews 64%
4 star 2225 reviews 24%
3 star 248 reviews 3%
2 star 488 reviews 5%
1 star 465 reviews 5%
Review Us
Kris R.
5 out of 5
3/8/2021
Fast service.
Andrea H.
1 out of 5
3/8/2021
No reason to contact. Just took a really long time for an oil change and I live 40 minutes away as it is. Not sure it's worth my time gong back.. And someone left an almost empty water bottle in my car which isn't cool.
Willer M.
5 out of 5
3/8/2021
I am glad and happy to the service that provided by the honda service center management team to fix the problem of my Honda Odyssey! I appreciate you all a lot for the hard work and dedication of helping us. Thank you! Willer M
Edna Q.
5 out of 5
3/7/2021
Mark has excellent customer service skills
Amy M.
5 out of 5
3/7/2021
Richard is great!! This is my second time to the Honda facility and he treated me like an old friend!!
Mark R.
5 out of 5
3/7/2021
Great customer service from Ricky. Thank you.
Blake W.
3 out of 5
3/7/2021
He did a great job and even was able to answer my one question about my maintenance package not being transferable to another location due to me relocating which bummed me out but he gave me an answer.
Michael S.
5 out of 5
3/7/2021
Thanks. I miss the car wash.
Mario R.
5 out of 5
3/6/2021
Ricky was great give him a raise!!!!!
Robert C.
5 out of 5
3/6/2021
Finished so fast!
Charles H.
5 out of 5
3/6/2021
very happy with the service
Marnie .
5 out of 5
3/6/2021
Thanks
Delores T.
5 out of 5
3/6/2021
I am a long time customer who is very satisfied with the service that West Hill Honda provides. Brett Maddox explained in detail the service that was provided and made sure all of my questions were addressed. I am very satisfied with their service.
Jaime L.
4 out of 5
3/6/2021
They were on time when I got there, able to tell me what I needed in the future as well as what they were going to do today, and were right on when they told me how long it would take. I just waited there I enjoyed looking at my cell phone and reading a book without any interruptions. It was nice having a little time to myself in a peaceful quiet comfortable atmosphere while I waited.
Maria N.
2 out of 5
3/6/2021
I didn’t realize until I got home that it would’ve been extremely helpful for someone to review the meanings of the Allpoint inspection report And have an opportunity to ask questions and get answers
Richard P.
5 out of 5
3/6/2021
Excellent service ????
Hanna P.
5 out of 5
3/6/2021
James made sure that my vehicle was taken care of throughly. He also made sure I was informed about all of the steps. His customer service was above and beyond!
Alan S.
5 out of 5
3/6/2021
Working with Nina was a great experience. Nina is professional & knowledgeable, a pleasure to do business with. I look forward to my next visit. Thanks Nina! - Alan S
Nicole .
5 out of 5
3/6/2021
Great service! Very friendly and helpful service. Thanks so much!
Robert B.
4 out of 5
3/6/2021
Gennifer did a great job getting me checked in and then providing me with options when some additional work was needed.

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