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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5990 reviews 64%
4 star 2225 reviews 24%
3 star 248 reviews 3%
2 star 488 reviews 5%
1 star 465 reviews 5%
Review Us
Margaret K.
5 out of 5
3/10/2021
Very efficient and helpful. Great service
Sarah C.
4 out of 5
3/10/2021
Thank you again for assisting me with my Honda Pilot oil change a tire rotation. Great explanation of future service to be ready for on next service date. A+ experience.
Brent A.
4 out of 5
3/10/2021
Ricky was honest as in to why the service took longer than quoted. I appreciate the sincerity and offer to comp for the inconvenience. I would also like to thank the mechanics for getting it done despite being a person short today.
James P.
4 out of 5
3/10/2021
She took care of my needs my only complaint was the $46 to change a fog light bulb that’s a little ridiculous I can do it myself in 15 minutes
Rick R.
5 out of 5
3/10/2021
Just like every other previous service appointment at West Hills Honda, I was totally satisfied with all aspects today.
Maria M.
1 out of 5
3/10/2021
They didn’t fix what they were supposed to and I’m not comfortable taking it back to Honda again! Spent almost 1000 dollars and my problems aren’t even fixed smh ( shake my head) what a joke
Angelica S.
4 out of 5
3/10/2021
Nina was absolutely amazing and helped me all the way through. She was very nice to me and my daughter. I’m not to happy about how much it cost, I paid just about $1000 to replace the started and key. Nina was able to get me a small discount. Wish was appreciated but looking around after knowing how much a started really is, is a little disappointing.
Johnny M.
5 out of 5
3/10/2021
Nina and other employees were great. Thank you ????
Kathleen G.
4 out of 5
3/10/2021
Kily did a great job. I would like to request kily when I return for my next servicr
Jason S.
5 out of 5
3/10/2021
Nina was a great help; she communicated all details of the service very clearly and kindly. Thanks Nina!
Steve F.
5 out of 5
3/10/2021
Good service
Doug P.
4 out of 5
3/9/2021
Gennifer was terrific. Very friendly and she kept me informed. (And when my car was blocked in by a tow truck and was taking a long time to be driven up to the front so I could leave, she went back and got it herself. Great service!)
Donald G.
5 out of 5
3/9/2021
Great and efficient service.
Elizabeth W.
5 out of 5
3/9/2021
Even though I was early I didn’t have to wait. I was informed during the process and kept updated. Gennifer was very c courteous
Rene V.
5 out of 5
3/9/2021
Great customer service, super fast service
Jessel T.
5 out of 5
3/9/2021
Nina was really great and super friendly! Thank you for getting me and out so quickly.
Brenda M.
5 out of 5
3/9/2021
Great first impression. I am pleased with my experience and feel comfortable bringing my Honda to you. Thank you
Sarah W.
5 out of 5
3/9/2021
Brett was stellar today! I appreciate his professional manner and attention to details!
Rogelio M.
5 out of 5
3/9/2021
The stuff is really friendly explain everything to me about what my car needed to get done..thanks
Katie R.
5 out of 5
3/8/2021
Max was super helpful and easy to work with. My mother and I probably made it as frustrating as possible and he kept everything totally chill.

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