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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2485 reviews 65%
4 star 961 reviews 25%
3 star 90 reviews 2%
2 star 135 reviews 4%
1 star 147 reviews 4%
Review Us
Steve L.
5 out of 5
9/13/2019
Chris Mossman and his team were extremely helpful and professional in handling our abnormal malfunction, they worked diligently for 11 days to get to the root of the problem and resolved it. Chris was very good at keeping me updated on any progress throughout the 11 days.
Lynn W.
4 out of 5
9/13/2019
Richard Palmer is Awesome.
Nick F.
5 out of 5
9/13/2019
Richard was excellent in his customer service. He handled questions very well and inspired confidence.
Patricia M.
5 out of 5
9/12/2019
Always helpful and super friendly.
Virgilio P.
5 out of 5
9/12/2019
Chris always do an excellent job every time. He always inform you of what’s going on with your vehicle. He makes sure everything’s ok before you leave the shop. Well done!
Stephanie O.
5 out of 5
9/11/2019
Richard is a great service writer. Very personable, and appears to really love his job. I look forward to working with him in the future.
Timothy M.
5 out of 5
9/11/2019
Thank you.
Megan L.
5 out of 5
9/10/2019
Always excellent care!
Laura B.
5 out of 5
9/9/2019
Mr. Mossman is a professional and explained repairs thoroughly.
David W.
5 out of 5
9/8/2019
Great job!!!
Marjorie S.
4 out of 5
9/8/2019
Chris has always above and beyond to help. He is the one I always ask for when making a service apt. He take time to explain things to me and makes me feel confident when I leave the dealership.
Daniel H.
5 out of 5
9/7/2019
Richard was an absolute pleasure. Super professional and was very helpful and made my experience very easy and enjoyable.
Vicki A.
4 out of 5
9/7/2019
Great service! Filters done. Rotation of tires. Oil change.
Paul P.
5 out of 5
9/6/2019
He kept me informed and things were on time.
Patricia T.
4 out of 5
9/6/2019
Always have a great time with the west hills Kia team, never disappointed.
Dionne S.
4 out of 5
9/6/2019
I'm always happy when Richard Palmer does my check in at Kia. He always takes great care of us. He's second to none when it comes to customer service!
Jeffrey H.
4 out of 5
9/6/2019
Outstanding as always. I left with a new car.????
Kevin J.
5 out of 5
9/5/2019
Richard's great, always friendly and on top of everything. He needs a raise!
Sharon R.
4 out of 5
9/5/2019
Service was hood but too pricey!
Jacqui O.
4 out of 5
9/5/2019
I was completely one hundred percent above and beyond taken care of by Chris. I feel fortunate he was whom I was connected with. He communicated perfectly throughout my vehicle service. Thank you very much.

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