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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2485 reviews 65%
4 star 961 reviews 25%
3 star 90 reviews 2%
2 star 135 reviews 4%
1 star 147 reviews 4%
Review Us
Cyndi G.
5 out of 5
5/9/2020
Great job and in a timely manner
Stephen S.
4 out of 5
5/9/2020
Having worked with Chris on several occasions for maintenance on my KIA, I always know that the job is done correctly and efficiently. Thanks
Leigh L.
5 out of 5
5/9/2020
Truc was very professional and knowledgeable about walking me through what my car needed. I felt very appreciative of your safety precautions, as well. Thank you.
Stephanie C.
5 out of 5
5/9/2020
Always receive the best service from the staff at West Hills Kia!!!
Carl S.
5 out of 5
5/9/2020
Awesome experience hope Truc gets recotnition for it
Marie L.
5 out of 5
5/9/2020
It was quick and Efficient
Stanley K.
5 out of 5
5/8/2020
Will do
Reina M.
5 out of 5
5/8/2020
Excellent service. Thank you.
Abby H.
5 out of 5
5/8/2020
Eric was so helpful, so kind, and absolutely went out of his way to make sure my experience was amazing! I’m always satisfied with the service I receive at west hills Kia!
Jeffrey P.
5 out of 5
5/7/2020
Always flawless service
James T.
5 out of 5
5/7/2020
Seemed under staffed. Too many vehicles for the office staff and shop techs. I waited longer for the service than any previous service work. The staff was attentive, friendly, and very effective in trying to maintain a clean environment for the customers and work staff.
Kelsey K.
5 out of 5
5/7/2020
Chris was absolutely amazing with helping me settle the issues I was having with my car. He took great care of me and made sure I was kept informed on everything. I would gladly do business with him again!
Dale R.
5 out of 5
5/6/2020
Chris was most accommodating. Thank him for his explanations and making things timely and providing a great experience.
Tara E.
4 out of 5
5/6/2020
Every service is too notch! Worthy mentions: Christopher and Wayne. They really know their stuff and don't throw me any shade when it comes to repairs and service. This kind of reasonableness and 5 star service is what keeps myself and everyone in our tiny family coming back again and again. Thank you!!
Andrew C.
4 out of 5
5/6/2020
He communicated well and observed safety measures. He made sure I was taken care of. My first experience with Kia service and he made it a good one. Thank you.
Brenda S.
5 out of 5
5/5/2020
Very professional thank you
Carol S.
5 out of 5
5/5/2020
Matt was great!!!
Wayne P.
5 out of 5
5/5/2020
I was very impressed with the care and service during this time. He service coordinator was all alone but very pleasant and helpful. I continue to be highly satisfied with my KIA experiences????????
Frank K.
5 out of 5
5/5/2020
Thanks Chris for the excellent service!
Debra C.
5 out of 5
5/2/2020
Chris always goes above and beyond to make sure I’m taken care of.

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