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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2485 reviews 65%
4 star 961 reviews 25%
3 star 90 reviews 2%
2 star 135 reviews 4%
1 star 147 reviews 4%
Review Us
Jared T.
5 out of 5
11/12/2020
West Hills Kia has always been a great help and fast to get me back into my car after any issues that came up. Truc has always been a great help as well making sure i get the best service available.
Hassib A.
5 out of 5
11/12/2020
Excellent customer service
Christine W.
5 out of 5
11/11/2020
West Hills Kia has always treated us well very polite and helpful
Michael W.
5 out of 5
11/8/2020
Mr.Buster was very friendly and professional. Another great experience at your dealership!
Marie C.
5 out of 5
11/8/2020
I have never had a bad experience with any of the service team. Richard even went as far as checking to see if i realy needed the part or not. I call that above and beyond service for the coustomer .
Ali D.
5 out of 5
11/7/2020
A job well done
Maryann M.
4 out of 5
11/7/2020
Always great service! Very knowledgeable and answers any questions I have. Listen to what I have to say and addresses the problems I have ( pertaining to the vehicle). Informs me of all service given and recommended and option of having it taken care of while there. Informs me during wait how things are going and time estimate.
Jonathon G.
5 out of 5
11/7/2020
Service was great and checking in and out was an easy and quick experience.
Andrea M.
5 out of 5
11/6/2020
Always love coming in for service on my Kia. Staff is friendly and answers all my questions. Service is thorough , car is vacuumed after the service, I’m happy.
James P.
5 out of 5
11/6/2020
Thanks for prompt and efficient work done!
David E.
5 out of 5
11/6/2020
Service was very good
Donna E.
4 out of 5
11/6/2020
Team was ok with yhe fact that i arrived very early for appointment.They even got me on quickly. They flushed my transmission and installed a new battery. Thanks so much to everyone. I no longer have to worry about getting a kump start. Peace of mind. Thank You. 2 mores flushes needed. C U 6 mos
Rebecca W.
4 out of 5
11/6/2020
He was very kind. The girl that scheduled me for the oil change failed to actually put me on the schedule. He could have turned me away. Instead, he worked me into the schedule and I got my oil change, as planned. He kept me appraised of the status of the work while it was being done. Really nice guy!
Renee W.
4 out of 5
11/6/2020
Truc does a great job. The only irritating part of service is being contacted to trade in my vehicle.
Lindsey G.
5 out of 5
11/6/2020
Second time working with Richard. He is awesome. Very professional and conversive. You can tell he enjoys his job!
Tim B.
5 out of 5
11/5/2020
Very informative in keeping us posted during the process.
Darin T.
5 out of 5
11/5/2020
Connor Watson provided excellent customer service to me and your facility was very pleasant with our areas concerns with the on going pandemic. Thank you to all your staffing. Darin T
Shemaine A.
5 out of 5
11/4/2020
Good customer service
Dorothy G.
5 out of 5
11/4/2020
HE IS THE BEST
Robert M.
5 out of 5
11/3/2020
Job well done. He explained everything to me. Answered all my questions. He was very friendly

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