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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2485 reviews 65%
4 star 961 reviews 25%
3 star 90 reviews 2%
2 star 135 reviews 4%
1 star 147 reviews 4%
Review Us
Peggy S.
5 out of 5
2/2/2018
Jeff is very helpful and always kind and pleasant. He is my guy at Kia.
Andreas A.
5 out of 5
2/2/2018
Concise and friendly service.
Rita A.
5 out of 5
2/2/2018
Jeff is a very friendly and efficient person! He represents KIA well.
Pat M.
3 out of 5
2/2/2018
I was pleased they found my air filters were dirty and needed to be changed.
Don M.
1 out of 5
2/2/2018
My fog light indicator in the dash did not work after the service today. I would like that fixed please.
Jacinta N.
4 out of 5
2/2/2018
Always taken care of :)
Patricia H.
5 out of 5
2/1/2018
Great service as always.
Daniel S.
4 out of 5
2/1/2018
Shane represents both Kia & the customer well. Talented, smart guy. Shane reinforces our decision in 2015 to purchase a new Kia Optima at West Hills.
Lorena F.
4 out of 5
2/1/2018
Kia is ways lovely.
Melissa K.
5 out of 5
2/1/2018
Shane was great... 2 thumbs up, and a big thanks to Shane
Jay C.
5 out of 5
1/31/2018
On time and professionally done, thanks ????
Scott M.
4 out of 5
1/31/2018
Was in before my appt and given a complimetary beverage ticket to the dealership's amazing and impressive Bistro. Comfortable seating area with complimetsry wifi service. To top it off, given a complimentary car wash ticket too! The Best Customer auto service out there. Period!!!
Herchel C.
5 out of 5
1/31/2018
Great Service
Eric T.
4 out of 5
1/31/2018
Richard Palmer is a great asset to the west hills Kia service team He always takes the time to explain what needs to be done to keep my wife’s Dodge on the road and safe. I will continue to use KIAs service department because of people like Richard.
Seth K.
4 out of 5
1/31/2018
Great Service Advisors
Kristen H.
5 out of 5
1/30/2018
Jeff was very courteous and professional as always. He is knowledgeable and willing to answer any and all questions that I may have. Enjoy doing business with him.
Melinda M.
1 out of 5
1/30/2018
I scheduled an oil change and was prompted to have the recall work done for free. Took the day off to drive to Bremerton to have service and recall work done. Even emailed to find out how long the recall work would take and was called by a serice representative who assured me they would have parts if needed and complete recall work as needed. Picked up car and drove it home. When I got home and reviewed the statment I relized that my car didn't have the oil serviced. That is what I drove to Bremerton to have done!
Nancy H.
5 out of 5
1/30/2018
Service was great.
Robert K.
5 out of 5
1/29/2018
Thanks again for the friendly and professional service you provided
Merle E.
5 out of 5
1/29/2018
excellent service

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