West Hills Kia Auto Repair Service Center

Everyone at the Kia dealership is pleasant and fun I always have a great time

Everyone I met was great.

Matt was great. He had good suggestions not only for yesterday’s service but for my next one, when the car will be four years old. In fact, I’ve worked with Matt in the past and he’s always both cheerful and helpful. Bob Novak

I was unable to print out the coupons emailed to me by KIA. Your rep asked if I "took a picture of it with my phone". I do not have that kind of phone. I feel it is discriminatory to make the coupons you sent me only usable if I can print them out or have a phone to take a picture, you know you sent me these coupons. I asked for an oil change only and yet in cost me $80. I was told I had a nail in my tire and for another $20 they would patch it for me. I went to Les Schwab and they dropped all my tires in the dunk tank and found no leak. What am I to think about that? So, I was not satisfied I was completely dissatisfied with my overall service experience.

Awesome service! Very professional , friendly and informative!! Always provided updates and conversation...true asset to West Hills Kia staff. Didnt feel like a “number”...great salesman and representative Thanks again

Thank you

Matthew went above and beyond to make sure I was happy with my service.

I am always satisfied with the service zt WHK. It is superb!

Amazing experience from beginning to end!

OMG!!! That Richard is so super handsome!! I could just eat him up... mmmmm

Awesome service, thank you!

AWESOME

Fast friendly and fantastic service!

Cameron was very professional and I have Nothing but good to say about his professionalism in the way he handled me as a customer. however there was a coffee in the cup holder which lets me know that someone had to test drive the car and that’s fine and expected. But the front spoiler on that car is so low to the ground that whoever test drove it actually scratched and crunch the front end of it. I know this because that car is meticulous. I clean it inside and out relentlessly . I pointed it out to Cameron and he fixed it somewhat but there is a little dent in the front spoiler and scratches on the side of the bumper that were not there. I know because I clean the car so much and I hand rub it down and I am aware of those things. I pointed out to Cameron while I was there that I had discovered a dent just above the fender but that was not your doing someone had leaned against my car but it was ever so slight and you could only see it in the right light . I tell you that because that’s how aware of the car I am . Other than that your service center and dealership look like they are top notch. The mistake on ordering the wrong hose I can be forgiving about that.

Very courteous and good customer service

Matt coulson did a good job, he deserves a raise

Christopher, welcomed me, walked me through the paper work and checked on me if I had any questions, and explained and reviewed my work order before I left! Thanks KIA!

Excellent service. In and out in record time. Very friendly and professional.

Very courteous and professional.

I always appreciate the personable interaction that I receive when having work done on my Kia. The waiting area is relaxing and the latte you offer each time is most welcome by the time I get there! thank you Kia dealer!