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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2485 reviews 65%
4 star 961 reviews 25%
3 star 90 reviews 2%
2 star 135 reviews 4%
1 star 147 reviews 4%
Review Us
Heather A.
3 out of 5
6/1/2018
He was amazing. I actually got my days messed up and showed up on the wrong day rather then make me reschedule he was able to fit me in so I wouldn’t have to drive an hour back for a different appointment. He was very polite thanks
Enid B.
4 out of 5
6/1/2018
We came in without an appt. and Chris gave excellent service. Showed us all our options and got us in and out efficiently. He also went the extra mile when I remembered I needed our phones scinted and he did it promptly and with a smile!
Lynn W.
5 out of 5
6/1/2018
Richard is allways very helpful
Swain L.
5 out of 5
5/31/2018
Great fast and freindly service. Thanks
Janet T.
5 out of 5
5/31/2018
I always receive the best service and care from West Hills Kia
Gregory S.
4 out of 5
5/30/2018
He noticed me waiting to be seen when the other guy was too busy and assisted me right away when walking thru the service department door
Jeffrey P.
4 out of 5
5/30/2018
Wow another superior service ezperience. Walkednin met Richard and left 20 minutes later Had a great conversation with the general manager he leads by example. Nothing short of outstanding people and service!
Evelyn C.
5 out of 5
5/26/2018
No more surveys please. We like the service and employees or we wouldn't go.no surveys to us.
Jill S.
5 out of 5
5/26/2018
Always happy
David T.
5 out of 5
5/26/2018
The staff were very helpful.
Kimberly A.
4 out of 5
5/26/2018
Chris was wonderful. He let me know what needed to be done beforehand. He answered all of my questions. He was very helpful and knowledgeable with all my car questions.
Albert W.
5 out of 5
5/26/2018
As usual...completely impressed with your service.
Michelle J.
3 out of 5
5/26/2018
Bring back car washes!!!
Farrah N.
5 out of 5
5/26/2018
Yes, he has great customer service skills him and Cameron are awesome. I always get great service with a smile between these two men
Annette F.
5 out of 5
5/26/2018
I am very pleased with the service and friendliness of the staff.
Michelle J.
4 out of 5
5/26/2018
Our consultant Mathew was very helpful and he went above and beyond to explain the whole process. We spent a lot of money and I know our car will be safe and ready for our Daughter. He was honest and efficient.
Desiree B.
5 out of 5
5/25/2018
Always know I can trust everyone at Kia to do an exceptional job! I refuse to take my vehicle anywhere else!
Christine B.
5 out of 5
5/25/2018
Love coming here always friendly. They know who I am and love the free coffee
Anniano T.
5 out of 5
5/24/2018
Thank you!
Hank P.
2 out of 5
5/24/2018
When you call to get authorization to get work covered by the warranty, they should be much more responsive than forcing a wait of over 30 minutes. You guys did fine!

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