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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2485 reviews 65%
4 star 961 reviews 25%
3 star 90 reviews 2%
2 star 135 reviews 4%
1 star 147 reviews 4%
Review Us
Nate G.
5 out of 5
2/1/2021
Truc was very thorough and helpful! Excellent service!
Kerry W.
1 out of 5
1/31/2021
Merry was quoted $125-130 for new tire change. You charged our daughter $175 when she brought the car in.
Ali D.
5 out of 5
1/31/2021
Keep up the good work
Jessica S.
5 out of 5
1/31/2021
You are always great
David J.
5 out of 5
1/31/2021
Truc was very knowledgeable and informed me of services available. Great asset! Excellent customer service. I remembered her from before.
Gary M.
5 out of 5
1/31/2021
Truc is the best, very helpful.
Dara S.
5 out of 5
1/30/2021
Truc was AWESOME!
Allison S.
5 out of 5
1/30/2021
I always feel welcomed and remembered here and Richard is a big part of that! This is why I come back to KIA instead of Honda service dept. customer service is always great!
Neal K.
5 out of 5
1/30/2021
Excellent service. Very helpful.
Darcy P.
4 out of 5
1/30/2021
Good guy, lots of energy.
Beverly S.
4 out of 5
1/29/2021
Every thing was fine
Donna C.
5 out of 5
1/29/2021
The Customer Service folks at West Hills Kia are fantastic! They are personable, prompt, and professional! We always enjoy the experience there!
Guy G.
5 out of 5
1/28/2021
Always welcoming, professional and go over work done thoroughly.
Robert S.
1 out of 5
1/28/2021
Oil change and tire rotation took 2 hours. Too long should never be more than 60- 90 minutes.
Annmarie N.
5 out of 5
1/28/2021
Richard is nice, professional, and helpful
Tim M.
5 out of 5
1/27/2021
It was a pleasure working with Richard. He was knowledgeable, sincerely friendly and efficiently managed an inconvenient failure we experienced with our Kia. We will gladly use your services in the future.
William C.
4 out of 5
1/27/2021
Excellent service. Although I saw the car in front of mine being vacuumed, mine was not.
Jenifer M.
5 out of 5
1/26/2021
Brian was very friendly and very informative with all of the services being done on my car. I will definitely be back. Thank you for such a great experience.
Judith J.
5 out of 5
1/26/2021
Completely very nice young man
Roger M.
4 out of 5
1/26/2021
All okay on time as scheduled

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