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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2485 reviews 65%
4 star 961 reviews 25%
3 star 90 reviews 2%
2 star 135 reviews 4%
1 star 147 reviews 4%
Review Us
Lesley W.
5 out of 5
2/5/2021
Richard is always so thorough. It is a pleasure working with him.
Susan K.
5 out of 5
2/5/2021
Yes, I was very satisfied. Everybody was super friendly and helpful. I definitely will trust your services in the future again!
Joseph F.
5 out of 5
2/5/2021
Richard is the likeliness you need to run that operation you have tenfold. With his enthusiasm and attitude, it will keep customers coming back. Hang on to this guy. Thanks.
Traci J.
5 out of 5
2/5/2021
Great service, and friendly staff as always. Thank you.
Quentin G.
5 out of 5
2/5/2021
Timely. Explained what was done, clearly. Pleasant people!
Desiree .
5 out of 5
2/4/2021
Truc was awesome as usual!
Dianna E.
5 out of 5
2/4/2021
Thank you.
Laura B.
5 out of 5
2/4/2021
Truc is always professional and provides excellent customer service. She provides updates in a timely manner and answers my questions thoroughly. She is reliable and walks her talk. You're quite fortunate to have her as a representative of your company.
Kipp C.
5 out of 5
2/4/2021
Richard was professional and friendly. He addressed our needs promptly as well as made sure we were updated on progress of our service and had us back on the road quickly, as promised.
Christopher B.
5 out of 5
2/4/2021
Always treated so nice . Truc is very helpful and she kept me informed throughout the service !!
Robert I.
5 out of 5
2/4/2021
The Service Department is doing the best that they with the number of personnel that they have.
Daniel O.
1 out of 5
2/3/2021
There needs to be a better answer for the much too loud back-up indicator. Kia does not have a defensible answer so far for why it can't/won't provide a way to turn it down to a reasonable volume. Very disappointing customer service in this regard.
Janine S.
4 out of 5
2/3/2021
Car was ready exactly when she said it would be
Al C.
3 out of 5
2/2/2021
You did an oil consumption fix. It will another 1000 miles to see if it corrected the problem.
Robert N.
5 out of 5
2/2/2021
Christian was very helpful and reassuring in dealing with my problem.
Katherine C.
5 out of 5
2/2/2021
Love ?? Richard! He always takes good care of me and my vehicle.
Neal W.
4 out of 5
2/2/2021
After primary reason for visit was addressed, service manager asked if a burnt light could be replaced. I authorized that but the <5 minute task toook almost 40 minutes before I was called back.
Stephanie C.
5 out of 5
2/2/2021
Fast friendly service that I always receive when taking my Kia in for service!!
Paige S.
5 out of 5
2/2/2021
Very well taken care of. No complaints whatsoever.
William .
5 out of 5
2/2/2021
Thé level of care and helpfulness was exceptional. Richard was prompt and very attentive in his communication about the status of my service appointmentt.

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