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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2485 reviews 65%
4 star 961 reviews 25%
3 star 90 reviews 2%
2 star 135 reviews 4%
1 star 147 reviews 4%
Review Us
Teri H.
5 out of 5
10/31/2018
They are all very attentive to the customer. I enjoy working with KIA
Marcene W.
1 out of 5
10/31/2018
I asked to have my headlight fixed and it wasn’t. So once again I drove home in the dark with one light. The car is back at Kia this morning.
Louis F.
4 out of 5
10/31/2018
Eric Tumey went out of his way to help me solve a payment problem. I have been trying to fix this problem for about 8 months. This wasn’t even his job. He stepped in when the finance office was unavailable.
Patricia C.
5 out of 5
10/31/2018
Richard is always professional and friendly.
Linda T.
3 out of 5
10/31/2018
I did not intend to buy a car today, let alone Kia!
Ismael B.
4 out of 5
10/30/2018
I was met at the door by Matt. He's AWESOME, I've been bringing my cars and concerns to him for many years and I've always and still do trust him. And then I was also greeted by bearded Matt. Another great guy. And another guy I trust. I've never felt as thoa I've ever been pressured for any repair service, and when they have suggested repair issues I never felt pressured to do it at that time. And instead schedule maintenance as I could afford it. Usually getting it done over several months. MATT AND MATT ARE AWESOME
Deogracias N.
3 out of 5
10/30/2018
I’m good i trust kia for their srevices made in my kia forte hope that i will not use my spare tire cause i hate having flat tires .
Larry S.
4 out of 5
10/30/2018
As always west hills Kia staff go the extra mile to make my maintenance visit enjoyable
Scott E.
5 out of 5
10/30/2018
My pleasure to
Joshua S.
5 out of 5
10/30/2018
Cameron made our service experience quite pleasant. We will return for future service and will look to work with Cameron.
Thuong M.
5 out of 5
10/28/2018
Thank you!
Natalie T.
5 out of 5
10/27/2018
You guys are always wonderful!
William P.
2 out of 5
10/27/2018
The service part was excellent... MY complaint is that if you are going to vacuum a car do a GOOD job....My job was embarrassing and it reflects on attention to detail. I had to redo it when I returned home...Just FYI.
Doyle M.
5 out of 5
10/27/2018
It’s always a pleasure to work with Richard. His c/s skills are excellent. Thanks Richard!
Diane W.
3 out of 5
10/27/2018
Nice to have vehicle completed and ready to be picked up as we were told it would be.
Stephanie C.
4 out of 5
10/27/2018
I like how the man in the service department how helped me walked me to my car and opened the door for me.
Aladene H.
4 out of 5
10/26/2018
Ken, gave me a nice welcome, went over all the information about the servicing of my car, offered me the opportunity to go across the street for coffee, which I did! When it was going to take some extra time, checked on me and let me know what was going on!
Michael W.
5 out of 5
10/26/2018
Kenneth provided great communication and and service and the work done on my vehicle was exceptional.
Jerilyn P.
5 out of 5
10/26/2018
Chris is always so friendly and helpful!
Israel F.
3 out of 5
10/26/2018
The issue was addressed with a clear explanation of the problem.

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