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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2485 reviews 65%
4 star 961 reviews 25%
3 star 90 reviews 2%
2 star 135 reviews 4%
1 star 147 reviews 4%
Review Us
Bobby B.
4 out of 5
12/4/2018
I never meet Cameron Anthony. I only dealt with service person Matt so I don’t know how I can help with a server?
Jason W.
5 out of 5
12/2/2018
Great as always
Peter .
4 out of 5
12/1/2018
This was my wife's first visit. Thanks to Cameron she is as big a fan as I am.
Henry T.
5 out of 5
12/1/2018
Thanks!
Harvey R.
4 out of 5
12/1/2018
cameron anthony is the best.
Silvya D.
5 out of 5
12/1/2018
The Customer Service Representative was friendly, pleasant, and professional. My experience at West Hill Kia is also exceptional!
Charlie B.
2 out of 5
12/1/2018
After initially asking about the service do they vacuum the car out before they give it to you they told me they did and when it was finally finish and a quick batter the car that I mean the car was a vacuum now I waited outside in the finish the person that helped me had to ask another dude to vacuum the car out so that it was inconsistent it just wasn't what I thought it should be specially driving so far away to get there
John D.
4 out of 5
12/1/2018
It is fixed and I am happy. I know that what was not finished will get done so I am not concerned. All is good.
Mary H.
4 out of 5
11/30/2018
Wife said very nice
Vicki L.
4 out of 5
11/30/2018
We really appreciated the shuttle ride back to pick up our car. The driver was great. Chris had everything ready for me when I arrived. Great job! Thanks!
Daniel S.
5 out of 5
11/30/2018
Ken Larrin was professional, courteous and highly informative. People like Ken are the reason I continue to bring my Optima to WH Kia for service. Plus--I share my positive experiences with my work team-mates. Thanks Ken & the entire WH Kia team!
Darla C.
5 out of 5
11/30/2018
Excellent customer service!
Mark Y.
5 out of 5
11/30/2018
Richard was very nice to work with
Julie A.
4 out of 5
11/29/2018
Hands down the best experience of any dealership. Great customer service! This KIA makes customers feel valued. Thank you! :)
Kyle Z.
4 out of 5
11/29/2018
Thank you for a great service department experience! Happy holidays!
Mary C.
4 out of 5
11/29/2018
Richard was very helpful. Also Matt the service manager has always been an excellent service
Kevin W.
4 out of 5
11/29/2018
A little disappointed in the cost to have my car map updated for GPS. Seems excessive to charge for a GPS map when it is completely free on more modernized cars with Google Maps that use Android Auto.
Jill S.
5 out of 5
11/28/2018
D I have always been happy with Kia and I'm extremely happy with my new engine thank you so much
Catrina W.
4 out of 5
11/28/2018
He is awesome. Wouldn't trade him in..
Michael M.
5 out of 5
11/27/2018
Thanks

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